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Category: SIRA Premium

SIRA Premium: Elevating Security Standards and Business Confidence in Dubai

SIRA Premium

Dubai has long been recognized as a global hub for innovation, luxury, and business excellence. Behind its shimmering skyline and thriving economy lies a sophisticated network of systems designed to ensure safety, security, and compliance. At the heart of this network stands the Security Industry Regulatory Agency (SIRA)—an authority established to oversee, regulate, and enhance […]

SecurePath Premium: Enhancing Cargo Vehicle Security and Compliance in the UAE

SecurePath Premium

In the bustling logistics and transportation sector of the UAE, ensuring the safety and compliance of cargo vehicles is paramount. One of the most effective ways to achieve this is through the implementation of SecurePath Premium, a GPS tracking and fleet management solution approved by the Security Industry Regulatory Agency (SIRA) and the Roads and […]

What are Benefits of SecurePath Premium Integration for a Fleet Business?

SecurePath Premium

Running a fleet business in today’s fast-paced and highly regulated environment requires more than just vehicles on the road and drivers behind the wheel. It demands complete visibility, compliance with government requirements, efficient monitoring, and smart cost-saving measures. One of the most powerful tools available for fleet operators in the UAE is SecurePath Premium Integration. […]

Some Frequently Asked Questions on SIRA Premium

SIRA premimum

  Through its regulatory frameworks, the Security Industry Regulatory Agency (SIRA) in Dubai is crucial in guaranteeing the safety and security of multiple industries. One of these, SIRA Premium, is a specialized system designed to improve security protocols for sensitive and high-risk cargo transportation. This page answers some of the most common queries regarding SIRA […]

A Detailed History of SIRA Premium History

SIRA Premium

There is a greater need than ever for strong protection in cybersecurity, where things are always changing. SIRA Premium is a resolute protector in this never-ending dance between security and threat, providing unmatched protection mechanisms against digital invasions. Its past reveals a story of creativity, flexibility, and steadfast dedication to protecting digital assets. In this […]

Municipality of Umm Al Quwain​

Municipality of Umm Al Quwain is a government service institution dedicated to meeting the daily needs of the public and supporting the emirate’s rapid development through its departments and centers, aligned with UAQ’s vision for human, economic, social, and environmental progress.

Visit Website

Call

067656145

Email

info.md@md.uaqgov.ae

Department of eGovernment - Umm Al Quwain​

Smart Umm Al Quwain was established under Law No. (5) of 2013 and began operations on October 6, 2013. The department aims to modernize government services in the emirate by implementing advanced information technology, offering innovative electronic services, and employing qualified staff and modern systems in line with international best practices.

Visit Website

Call

971 6 7641000

Email

info@sgd.uaqgov.ae

Department of Economic Development Umm Al Quwain​

Department of Economic Development – Umm Al Quwain was established on January 3, 1995, under Emiri Decree No. (1) and originally named the “Department of Economic Development in Umm Al Quwain.” On December 27, 2009, its name was updated to “Department of Economic Development” to reflect its evolving role in advancing the emirate’s economic sector and development agenda.

Visit Website

Call

06 7652200

Email

info@uaqded.gov.ae

Fujairah Tourism and Antiquities Authority​

Fujairah Tourism Department aims to elevate the emirate’s tourism sector by preserving its monuments and heritage, promoting cultural values, and positioning Fujairah as a key tourist destination locally, regionally, and globally. It was established under Order No. 3 issued by His Highness Sheikh Hamad Bin Mohamed Sharqi on May 31, 2009.

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Email

info@tourism.fujairah.ae

Fujairah Municipality​

Fujairah Municipality envisions being a pioneering and sustainable entity that enhances the community’s quality of life. Its mission focuses on modern and sustainable urban planning, health and investment infrastructure, and delivering innovative, flexible services through qualified staff, advanced systems, and strong partnerships to promote community welfare and happiness.

Visit Website

Toll Free

80036

Email

info@fujmun.gov.ae

Fujairah Customs Department​

Fujairah Customs Department aims to be a global leader in customs operations, positively contributing to the economic and social development of Fujairah and the UAE. Its mission focuses on fostering economic prosperity through best practices in customs work. The department’s goals include facilitating the swift flow of goods, enhancing national security with advanced inspection methods, supporting regulatory bodies, and adopting the latest technologies. Core values include transparency, fairness, continuous innovation, and prioritizing customers, partners, and employees as key investments.

Visit Website

Call

+971 92 282 222

Email

info@fujcustoms.gov.ae

Department of Public Works and Agriculture​

Department of Public Works and Agriculture, established by Amiri Decree No. (1) of 2006 in Fujairah, is responsible for delivering public services, including the construction, paving, maintenance, and beautification of roads, operation of equipment, agricultural development, and management of parks, gardens, and nurseries to enhance the emirate’s appearance and environment.

Visit Website

Call

092222111

Email

pwad@emirates.net.ae

Ras Al Khaimah Municipality​

Ras Al Khaimah Municipality, established in 1959 by Emiri Decree, plays a vital role in ensuring a clean, safe, and healthy environment for residents while keeping pace with global advancements in municipal services. Over the years, it expanded its scope to include Land, Ports, and Traffic Departments, and enhanced its administrative structure to efficiently manage its growing responsibilities.

Visit Website

Call

072466666

Email

info@mun.rak.ae

Human Resources Department - Ras Al Khiamah​

The Department of Human Resources (DoHR) – Ras Al Khaimah, established in 1971, oversees and manages government human resources in accordance with RAK’s Human Resources Law and regulations. Evolving through various name changes, it now serves as a key supporting department, ensuring effective governance of HR operations across the emirate’s government entities.

Visit Website

Phone

0097172279333

Email

contact@hr.rak.ae

Environmental Protection & Development Authority-Ras Al Khaimah​

Environmental Protection & Development Authority – Ras Al Khaimah is dedicated to leading efforts in environmental protection and resource sustainability. Through innovative awareness initiatives, robust legislation, and specialized research programs, the Authority works to safeguard natural resources. Guided by values of quality, teamwork, excellence, innovation, empowerment, and transparency, it strives to ensure a sustainable future for the emirate.

Visit Website

Toll Free

800 3732

Email

info@epda.rak.ae

Department of Economic Development -Ras Al Khaimah​

Department of Economic Development – Ras Al Khaimah plans and regulates economic activities, promotes investments, and enhances business competitiveness to drive sustainable economic growth. Relying on skilled staff and smart, innovative systems, it aims to make Ras Al Khaimah the preferred business destination while fostering a competitive environment that ensures growth, sustainability, and community well-being.

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Email

Info.ded@economic.rak.ae

Transport Authority- Ajman​

The Transport Authority in Ajman is the official body overseeing the regulation and development of the emirate’s transport sector. It works on enhancing transport infrastructure, providing safe, integrated, and sustainable systems, and delivering high-quality, cost-effective services. By adopting advanced technologies, the Authority aims to meet community needs and support Ajman’s sustainable economic growth.

Visit Website

Call

800 70

Email

ask@ta.gov.ae

Municipality and Planning Department - Ajman​

The Municipality and Planning Department – Ajman is dedicated to enhancing citizens’ well-being by developing infrastructure that meets environmental, health, and safety standards, while ensuring optimal resource investment. Its vision focuses on fostering a sustainable environment alongside the development of modern infrastructure in the emirate.

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Toll Free

80070

Email

80070@ajman.ae

Department of Economic Development – Ajman​

The Department of Economic Development (DED) in Ajman, originally a division of the Municipality and Planning Department, became an independent local authority in 2011 under Emiri Decree No. (1) issued by H.H. Sheikh Humaid bin Rashid Al Nuaimi. The reorganization aimed to drive sustainable economic development, foster a fair investment and consumer environment, attract both national and foreign investments, and provide comprehensive data on economic activities and opportunities in the emirate.

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Toll Free

800 70

Email

info@ajmanded.ae

Ajman Chamber​

Ajman Chamber of Commerce and Industry, established in 1977 by an Emiri decree issued by the late Sheikh Rashid bin Humaid bin Rashid Al Nuaimi, plays a vital role in strengthening the emirate’s economic position. It works to organize and support the commercial, industrial, and agricultural sectors while promoting awareness of these sectors across all segments of society.

Visit Website

Call

80070

Email

info@ajmanchamber.ae

The University of Sharjah

The University of Sharjah is a leading academic institution with a global vision and a distinctive learning approach. As a pioneer in education, scientific research, and the arts within the UAE and GCC, it stands at the forefront of innovation. With 15 colleges offering over 131 undergraduate and graduate programs, the university delivers a curriculum aligned with international standards, attracting talented students from diverse backgrounds and empowering them to excel academically and beyond the classroom.

Visit Website

Call

+971 6 5585000

Email

info@sharjah.ac.ae​

Sharjah Police Headquarters​

Sharjah Police Headquarters is dedicated to ensuring a safe community and leading in security and safety through skilled personnel and advanced technology. Guided by values of humanity, justice, professionalism, integrity, transparency, collaboration, and innovation, its goals include maintaining public security, enhancing road safety, improving crisis and disaster readiness, fostering community partnerships, delivering efficient institutional and digital services, and promoting innovation and future readiness.

Visit Website

Call Center

901

Email

info@shjpolice.gov.ae

Sharjah National Oil Corpration​

Sharjah National Oil Corporation (SNOC) manages a diverse portfolio of gas, condensate, and LPG assets, including four gas fields, a 700 MMscfd Gas Processing Complex in the Sajaa Area, an LPG blending plant, storage and export terminals at Hamriyah, an SBM, underground gas storage facilities, and an extensive pipeline network connecting to nearly all gas pipelines in Sharjah. It also oversees pipeline gas supply contracts with ADNOC.

Visit Website

Call

+971-6-5199700

Email

info@snoc.ae

Sharjah Museums Authority​

Sharjah Museums Authority (SMA), established in 2006 under the direction of His Highness Sheikh Dr. Sultan bin Mohammed Al Qasimi, Supreme Council Member and Ruler of Sharjah, oversees 16 museums covering diverse fields such as Islamic art, archaeology, heritage, science, marine life, and the history of Sharjah and the region. It aims to serve as a cultural beacon, enhancing Sharjah’s identity locally and internationally, while preserving collections and fostering cultural appreciation through world-class exhibitions, educational initiatives, and community programs.

Visit Website

Call

+971 6 5566002

Email

info@sma.gov.ae

Sharjah Investment and Development Authority (Shurooq)​

Sharjah Investment and Development Authority (Shurooq) is dedicated to positioning Sharjah as a leading cultural and investment destination. It connects investors, corporations, and entrepreneurs with strategic opportunities, while driving initiatives focused on profitability, sustainability, people’s growth and development, and quality. Shurooq also works to enhance the emirate’s global image and foster forward-thinking strategies for continuous economic and social growth.

Visit Website

Call

+971 6 556 0777

Email

info@shurooq.gov.ae

Sharjah Housing Programme​

Sharjah Department of Housing, established under Emiri Decree No. (11) of 2010 and regulated by Law No. (2) of 2011, is tasked with developing public policies and strategic plans for government housing in the emirate. It manages a comprehensive housing database, evaluates and approves citizens’ housing assistance requests, and conducts studies to determine housing needs in coordination with relevant authorities. The department also allocates and implements housing projects in line with the emirate’s policies and collaborates with government and non-government entities to deliver quality housing solutions.

Visit Website

Call

06-5044444

Fax

06-5233331

Sharjah Health Authority(SHA)​

Since its establishment in 2010, the Sharjah Health Authority (SHA) has focused on advancing the emirate’s healthcare sector with quality and efficiency. It develops policies and standards for health insurance, healthcare, and the Healthy City program—earning Sharjah recognition as the first WHO-accredited Healthy City in 2015. Through Sharjah Healthcare City (Free Zone), SHA aims to position the emirate as a prime destination for healthcare investment while regulating licensing and facility standards to ensure compliance and excellence.

Visit Website

Telephone

+971 6 509 1666

Email

info@sha.gov.ae

Sharjah Government Media Bureau​

The Sharjah Government Media Bureau serves as the official representative of Sharjah across local, regional, and international media platforms. Established under the patronage of His Highness Sheikh Dr. Sultan bin Muhammad Al Qasimi, it oversees all media and communication activities related to the emirate and its governing bodies.

Visit Website

Call

00971 (0) 6 512 3456

Email

info@sgmb.ae

Sharjah Electricity, Water and Gas Authority​

The Sharjah Electricity, Water, and Gas Authority (SEWA) is the main provider of electricity, water, and gas in the emirate, ensuring reliable, safe, and sustainable services for residents, businesses, and institutions. Guided by the vision of His Highness Sheikh Dr. Sultan bin Muhammad Al Qasimi, SEWA focuses on building a sustainable future through advanced technology, renewable energy initiatives, and efficiency programs, while preserving its tradition of excellence and service.

Visit Website

Call Center

600566665

Emergency

991

Sharjah Commerce and Tourism Development Authority​

Established in 1996, the Sharjah Commerce and Tourism Development Authority (SCTDA) works to promote and support the emirate’s commercial and tourism sectors through events, marketing, and strategic initiatives. By showcasing Sharjah locally, regionally, and internationally, SCTDA aims to enhance tourism in all its forms, highlight the emirate’s strengths, and attract foreign investment.

Visit Website

Call Center

97165566777

Email

info@sharjahtourism.ae

Sharjah City Municipality​

Founded in 1927, Sharjah City Municipality is one of the UAE’s oldest civic bodies, formally restructured in 1971 to oversee public utilities and services. It plays a vital role in developing Sharjah into a modern, well-organized emirate, contributing to its economic and social growth.

Visit Website

Call Center

993

Email

info@shjmun.gov.ae

Sharjah City For Humanitarian Services​

Sharjah City for Humanitarian Services (SCHS), founded in 1979 and made an independent entity in 1995, is a non-profit organization dedicated to supporting people with disabilities in the UAE. It works to change societal attitudes, influence policies, and empower individuals with mental and physical challenges, fostering inclusion and equal opportunities.

Visit Website

Customer care

+97126392200

Email

info@schs.sharjah.ae

Sharjah Chamber of Commerce & Industry

Sharjah Chamber of Commerce & Industry, established in 1970 by an Amiri decree, plays a vital role in supporting and organizing Sharjah’s economic activities across trade, industry, agriculture, digital sectors, and professional services. Guided by Law No. (1) of 1980, the chamber works to align with the UAE’s economic growth, providing services and support to all companies and establishments operating in the emirate.

Visit Website

Call Center

0097165302222

Email

scci@sharjah.gov.ae

Sharjah Business Women Council

Sharjah Business Women Council (SBWC), established in 2002 under the patronage of Her Highness Sheikha Jawaher bint Mohamed Al Qasimi, supports and empowers women entrepreneurs at all stages of their business journeys. With over 2,000 members from the UAE and abroad, SBWC provides guidance, expertise, and opportunities across diverse sectors, fostering the growth and success of female-led ventures.

Visit Website

Telephone

0551237292

Sharjah Art Foundation​

Sharjah Art Foundation serves as a leading platform for contemporary art in Sharjah and the wider region, engaging with the global arts community. Through initiatives like the Sharjah Biennial, the annual March Meeting, artist grants, residencies, commissions, exhibitions, and publications, it supports artistic production, preserves regional culture, and fosters global dialogue on the transformative power of art.

Visit Website

Telephone

+97165481381

Email

info@sharjahart.org

Sharjah Airport​

Sharjah’s aviation journey began in 1932 with the landing of its first flight at Al Mahatta runway, later followed by the opening of Sharjah Airport in 1977. Today, the airport boasts the region’s longest runway at 4,060 meters, with Code F and Cat II capabilities, accommodating even the largest aircraft like the A380 in all weather conditions. With an open-sky policy and a growing number of international and regional carriers, it has evolved into a world-class, state-of-the-art international airport.

Visit Website

Tel

0097165581111

Email

info@sharjahairport.ae

Environment & Protected Areas Authority (EPAA) - Sharjah​

The Environment & Protected Areas Authority (EPAA) in Sharjah is dedicated to protecting the environment, wildlife, and biodiversity through scientific research, policy-making, and public awareness initiatives. It promotes sustainable development by ensuring the responsible use of natural resources to benefit the present generation while safeguarding the rights of future generations. The EPAA also serves as the main source and reference for environmental and wildlife matters in the Emirate.

Visit Website

Call

065047777

Real Estate Registration Department -Sharjah​

The Department of Real Estate Registration in Sharjah, established under Emiri Decree No. (28) of 2008, is responsible for documenting, auditing, and safeguarding real estate ownership rights in the emirate. It registers all property transactions, maintains accurate records, and ensures compliance with relevant laws. The department also prepares studies, reports, and legal research, coordinates with banks, judicial authorities, and other entities, and works to resolve property disputes through reconciliation, aiming to protect owners’ rights and deliver excellent real estate registration services.

Visit Website

Contact

065124444

Email

info@shjrerd.gov.ae

Prevention and Safety Authority - Sharjah​

The Prevention and Safety Authority (SPSA), established in 2014 by Amiri Decree No. 55 under the vision of H.H. Sheikh Dr. Sultan bin Muhammad Al Qasimi, works to enhance community safety and well-being in Sharjah. It raises awareness about health and safety risks and develops modern systems to protect all community members. Key initiatives include the “AMAN” Intelligent Monitor for Fire Systems, linking commercial buildings to Sharjah Civil Defense for 24/7 fire safety monitoring, and the Sharjah Occupational Safety and Health System (OSHJ), which sets legislation and monitors compliance to safeguard workers across government and private sectors.

Visit Website

Telephone

+97165677775

Police Science Academy - Sharjah​

The Police Science Academy in Sharjah is a leading security education institution in the region, established under the vision of H.H. Sheikh Dr. Sultan bin Muhammad Al-Qasimi to prepare highly qualified and trained security personnel to international standards. Supported by strong scientific and research foundations, the academy has achieved significant milestones, including accreditation and licensing for bachelor’s and postgraduate programs in police science.

Visit Website

Telephone

+97165585888

Email

psa@psa.ac.ae

Economic Development Department - Sharjah​

In April 1981, His Highness Dr. Sheikh Sultan Bin Mohammed Al-Qasimi, Ruler of Sharjah, issued Amiri Decree No.18 establishing the Emirate’s first local economic department, “The Economic Department.” It was tasked with implementing federal and local economic laws, managing commercial registration, company affairs, and economic research. The department’s key functions include preparing and executing economic plans, facilitating investment, issuing licenses for economic activities, monitoring performance, enhancing the investment climate, and conducting economic studies and statistics.

Visit Website

Customer care

80080000

Email

sedd@sedd.gov.ae

Directorate of Town Planning and Survey - Sharjah​

The Department of Town Planning and Survey, established in 1998 under Law No. (2) by H.H. Dr. Sheikh Sultan bin Mohammed Al Qassimi, is responsible for shaping Sharjah’s urban future. Guided by global standards and the emirate’s unique character, it leverages expert knowledge and skilled staff to develop strategic plans that ensure sustainable growth and distinctive development.

Visit Website

Telephone

00971-6-5289999

Email

contactus@sdtps.gov.ae

Department of Seaports and Customs - Sharjah​

Sharjah Customs plays a key role in supporting the national economy by collecting import duties and taxes, while safeguarding the emirate through strict control of goods movement to prevent smuggling and contraband. Operating under the Sharjah Ports, Customs and Free Zones Authority, it has enhanced services for importers, exporters, and the commercial sector through improved procedures and innovative programs.

Visit Website

Customer care

+971 6 5281666

Email

Jumruki@sharjahcustoms.gov.ae

Department of Human Resources - Sharjah

The Department of Human Resources in Sharjah, established by Emiri Decree No. (22) of 2010, aims to develop and enhance government sector talent by merging the Administrative Control and Human Resources Development departments. It focuses on improving job performance, providing training for government employees, qualifying job seekers, creating employment opportunities for citizens, guiding career paths, and continuously updating HR systems to align with global standards.

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Email

info@dhr.shj.ae

Department of Culture - Sharjah​

The Department of Culture in the Sharjah Government works to preserve and promote the emirate’s cultural identity through strategic programs and initiatives. Its goals include safeguarding national heritage and the arts, fostering Arab and Islamic values, expanding cultural knowledge to support social and economic development, and strengthening partnerships with local, regional, and international cultural institutions.

Visit Website

Contact

+97165123333​

Email

info@sdc.gov.ae

Department of Civil Aviation - Sharjah​

The Department of Civil Aviation in Sharjah is the local regulatory authority responsible for developing the air transport industry and overseeing all aviation activities in the emirate. Recognizing the vital role of the aviation sector in driving economic growth, both locally and nationally, the department is committed to advancing Sharjah’s position in the global aviation industry.

Visit Website

Telephone

06-5581111

Email

Info@dca.shj.ae

Child Safety Department of the Supreme Council for Family Affairs- Sharjah​

The Child Safety Department, originally launched in 2011 as the “Child Safety Campaign” under the Supreme Council of Family Affairs, was established as a permanent department in October 2018 by decree of HH Sheikha Jawaher bint Mohammad Al Qasimi. Continuing the mission of the original campaign, the department works to raise awareness about the importance of child safety and protection, promoting social stability and ensuring children’s mental and physical well-being within the community.

Visit Website

Telephone

06 506 5545

Email

info.csd@scfa.shj.ae

Arab Science and Technology Foundation - Sharjah​

The Arab Science and Technology Foundation (ASTF) is an independent, non-profit, non-governmental organization dedicated to fostering investment in science and technology at regional and international levels. Established in April 2000 following recommendations from 375 scientists at the “Scientific Research Outlook and Technology Development in the Arab World” symposium hosted by the University of Sharjah, its creation was initiated by His Highness Sheikh Dr. Sultan Bin Mohammed Al-Qassimi, Member of the Supreme Council of the UAE and Ruler of Sharjah. Led by a distinguished board of renowned Arab scientists with notable national and international achievements, ASTF aims to expand by establishing branches in Arab and global capitals, collaborating with scientific centers and organizations to advance its mission.

Visit Website

Telephone

971 6 5584330

Email

info@astf.net

The Government of Dubai Legal Affairs Department​

The Government of Dubai Legal Affairs Department was established in 2008 by the directive of His Highness Sheikh Mohammed Bin Rashid Al Maktoum to support the Emirate’s growing legal needs amid rapid economic and developmental progress. This initiative evolved from the earlier Office of the Legal Advisor, formed in the 1970s by the late Sheikh Rashid Bin Saeed Al Maktoum, which provided legal counsel to the Government of Dubai. 

Visit Website

Telephone

+971 4 3533337

Email

contact@legal.dubai.gov.ae

The Executive Council - Dubai​

The Executive Council of Dubai, established in February 2003, serves as the key governing body responsible for managing government affairs in the emirate under the leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum. Chaired by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, the Council supports the Ruler in policy-making, strategic planning, and aligning governmental efforts with the Dubai Strategic Plan. It plays a vital role in shaping public policy, setting development priorities, overseeing implementation, and ensuring social and economic well-being, stability, and prosperity for citizens, residents, and visitors.

Visit Website

Telephone

0097143302111

Telecommunications and Digital Government Regulatory Authority​

The Telecommunications and Digital Government Regulatory Authority (TDRA) was established under UAE Federal Law by Decree No. 3 of 2003 to regulate the telecommunications sector and drive digital government transformation across the country. TDRA plays a dual role: ensuring the delivery, quality, and advancement of telecom services nationwide, while also supporting the smart transformation of government services. Its objectives include enhancing ICT infrastructure, promoting innovation and human capital development, encouraging research, resolving disputes among licensed operators, and positioning the UAE as a regional leader in the ICT sector.

Visit Website

Telephone

80012

Email

Info@tdra.gov.ae

Supreme Council of Energy - Dubai​

Established under the leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum, the Dubai Supreme Council of Energy (DSCE) oversees the implementation of the Dubai Integrated Energy Strategy 2030, which guides the emirate toward a secure, sustainable, and efficient energy future. The Council is responsible for policy-making, strategic planning, and coordination across the energy sector to ensure a reliable supply of power, water, and transportation fuel. With a vision to position Dubai as a global role model in energy security and efficiency, DSCE focuses on sustainable growth, environmental preservation, diversification of energy sources, and optimizing energy practices through effective governance and synergy among stakeholders.

Visit Website

Phone

+9714 820 9000

Email

info1@dubaisce.gov.ae

Sheikh Zayed Housing Program

The Sheikh Zayed Housing Program (SZHP), launched in 1999 under the Ministry of Energy and Infrastructure, is dedicated to providing sustainable and affordable housing solutions for eligible Emirati families. Guided by the UAE’s visionary leadership, SZHP aims to enhance citizens’ wellbeing and quality of life. The program follows transparent and equitable criteria when evaluating applications and allocating support, ensuring that assistance is delivered to those who need it most. Over the years, SZHP has positively impacted thousands of lives through its commitment to building a stable and inclusive future for Emirati families.

Visit Website

Toll Free

800 6634

Roads and Transport Authority - Dubai

The Roads and Transport Authority (RTA) was established in 2005 to meet Dubai’s growing demand for world-class transportation infrastructure. As the entity responsible for planning and developing transport systems across Dubai and its connections with other emirates and neighboring countries, RTA is committed to delivering an integrated, innovative, and sustainable mobility network. Its vision is to be the world leader in seamless and sustainable mobility, and its mission is to offer safe, smooth, and efficient travel experiences that contribute to the overall quality of life and economic development of the emirate.

Visit Website

Customer care

800 90 90

Email

ASK@rta.ae

Nedaa - Professional Communication Corporation

Nedaa – Professional Communication Corporation is a pioneering government entity in the secure communications sector, known for its rapid growth, exceptional service quality, and strong relationships with key clients. Supported by the UAE’s leadership, Nedaa plays a vital role in providing advanced, reliable, and secure communication solutions that contribute to national security and operational efficiency. The organization is driven by a team of highly skilled UAE Nationals and guided by values of professionalism, innovation, and strategic development. With a vision to lead in secure communications for sustainable connectivity, Nedaa remains committed to delivering smart communication services that enhance security and public safety across the UAE.

Visit Website

Customer care

800-63322

Protocol Department - Dubai

The Protocol Department – Dubai is dedicated to managing and organizing local and international protocols for the Vice President and Prime Minister of the UAE and Ruler of Dubai, the Crown Prince, Deputy Ruler, Members of the Ruling Family, VIPs, and official guests. With a vision of being the “Home of Hospitality and Icon of Protocol,” the department upholds the highest international standards to reflect Dubai’s global image and the UAE’s rich cultural heritage. Guided by values such as service to the ruling family, excellence, efficiency, timeliness, and responsiveness, the department ensures professionalism, innovation, and accuracy in delivering its distinguished protocol services.

Visit Website

Phone

+971-4-3539999

Email

pddemail@diwan.dubai.gov.ae

Mohammed Bin Rashid School of Government​

The Mohammed Bin Rashid School of Government (MBRSG), established in 2005 under the patronage of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, is the first academic and research institution in the Arab world dedicated to governance and public policy. MBRSG offers specialized academic and training programs to prepare future leaders for public administration challenges, with curricula developed in collaboration with prestigious institutions like the Harvard Kennedy School. It also fosters regional and international partnerships, hosts conferences and workshops, and serves as a platform for knowledge exchange between the Middle East and the global community.

Visit Website

Telephone

971-4-317-5500

Email

epoffice@mbrsg.ac.ae

Mohammed Bin Rashid Housing Est

The Mohammed Bin Rashid Housing Establishment (MBRHE) is committed to enhancing citizens’ happiness and quality of life by providing innovative, flexible, and sustainable housing solutions. Its mission is to ensure social stability and elevate living standards through proactive services and effective legislation, supported by strategic partnerships with the private sector. MBRHE is tasked with developing and implementing Dubai’s housing strategy, maintaining a comprehensive housing database, conducting housing-related studies, offering loans and grants, managing housing projects, and improving urban and rural living conditions. Guided by its vision of pioneering and sustainable housing services, MBRHE strives to foster happiness, stability, and national development.

Visit Website

Call Center

80030

Mohammed Bin Rashid Centre for Government Innovation - Dubai

The Mohammed bin Rashid Al Maktoum Global Initiatives (MBRGI), established in 2015, unites over 30 humanitarian and development entities launched over the past two decades by His Highness Sheikh Mohammed bin Rashid Al Maktoum. As the largest regional foundation of its kind, MBRGI is dedicated to empowering vulnerable communities worldwide through wide-ranging initiatives in humanitarian aid, health, education, knowledge, innovation, and sustainable development. Guided by a vision to promote hope and institutionalize impactful philanthropy, MBRGI implements practical solutions that address pressing global challenges and support vital sectors to enhance lives across the region and beyond.

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Contact

971 4 777 1865

Email

info@mbrcgi.gov.ae

Mohammed Bin Rashid Al Maktoum Knowledge Foundation

The Mohammed bin Rashid Al Maktoum Global Initiatives (MBRGI), established in 2015, unites over 30 humanitarian and development entities launched over the past two decades by His Highness Sheikh Mohammed bin Rashid Al Maktoum. As the largest regional foundation of its kind, MBRGI is dedicated to empowering vulnerable communities worldwide through wide-ranging initiatives in humanitarian aid, health, education, knowledge, innovation, and sustainable development. Guided by a vision to promote hope and institutionalize impactful philanthropy, MBRGI implements practical solutions that address pressing global challenges and support vital sectors to enhance lives across the region and beyond.

Visit Website

Contact Number

+97144233444

Email

info@mbrf.ae

Mohammed Bin Rashid Al Maktoum Global Initiatives

The Mohammed bin Rashid Al Maktoum Global Initiatives (MBRGI), established in 2015, unites over 30 humanitarian and development entities launched over the past two decades by His Highness Sheikh Mohammed bin Rashid Al Maktoum. As the largest regional foundation of its kind, MBRGI is dedicated to empowering vulnerable communities worldwide through wide-ranging initiatives in humanitarian aid, health, education, knowledge, innovation, and sustainable development. Guided by a vision to promote hope and institutionalize impactful philanthropy, MBRGI implements practical solutions that address pressing global challenges and support vital sectors to enhance lives across the region and beyond.

Visit Website

Email

info@almaktouminitiatives.org

Ministry of Possibilities

The Ministry of Possibilities is a pioneering model of next-generation government, designed to address urgent national challenges through bold, agile, and innovative solutions. It applies design-thinking and experimentation to develop proactive and disruptive approaches, uniting federal, local, and private sector teams. The Ministry fosters a culture that embraces tackling seemingly impossible challenges with creativity and speed.

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Ministry of Industry & Advanced Technology

Established in July 2020, the Ministry of Industry and Advanced Technology (MoIAT) aims to enhance the UAE’s industrial sector and its contribution to the national GDP. By launching the “Operation 300 Billion” strategy and integrating entities like ESMA and the industrial functions of the Ministry of Energy and Infrastructure, MoIAT now leads all industrial policy and regulation. The ministry fosters an advanced industrial ecosystem with robust regulatory frameworks, encourages investment, strengthens local supply chains, supports national entrepreneurs, and promotes the global competitiveness of UAE-made products.

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Call Center

600565554

Ministry of Education

Since the UAE’s formation in 1971, the Ministry of Education has prioritized building a world-class educational system, guided by the vision of the late Sheikh Zayed bin Sultan Al Nahyan and the founding leaders. Recognizing education as the foundation of a strong and progressive society, the UAE has invested heavily in modernizing its education sector to align with global standards. Through continuous development and adoption of best practices, the Ministry remains committed to delivering high-quality education that supports the nation’s future aspirations and strategic goals.

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Toll Free

80051115

Email

info@moe.gov.ae

Ministry of Community Empowerment

The Ministry of Community Empowerment champions a transformative approach to sustainable social development by shifting from short-term aid to long-term empowerment and integration. With a focus on fostering economic productivity and impactful social policies, the Ministry emphasizes a participatory model that harnesses individual potential and promotes collaboration across all sectors. Aligned with the UAE’s vision, it aims to empower individuals and the third sector through innovative, sustainable programs that strengthen shared responsibility and enhance quality of life in an ever-evolving global landscape.

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Toll Free

800 623

Ministry of Cabinet Affairs

The Ministry of Cabinet Affairs, established in 2006 following the appointment of His Highness Sheikh Mohammed bin Rashid Al Maktoum as Prime Minister, plays a central role in overseeing the UAE government’s operations. Through key entities such as the General Secretariat of the Cabinet, the Prime Minister’s Office, the UAE Government Media Office, and the Federal Competitiveness and Statistics Centre, the Ministry ensures the implementation of the national agenda, monitors government performance, enhances service quality, drives innovation and excellence, and supports policy development and communication strategies in alignment with the Prime Minister’s directives.

Visit Website

Phone

00971 4 777 1111

Email

info@moca.gov.ae

Land Department - Dubai

The Dubai Land Department (DLD), originally established in the 1960s under the vision of HH Sheikh Rashid bin Saeed Al Maktoum, has grown from a basic land registry into a driving force behind Dubai’s globally recognized real estate sector. DLD plays a central role in documenting, auditing, and mapping property transactions, while aligning with global standards to support sustainable development, innovation, and high quality of life. It continues to shape the emirate’s dynamic property landscape, contributing significantly to Dubai’s economic growth and international appeal.

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Customer care

971-8004488

Email

info@dubailand.gov.ae

Knowledge and Human Development Authority - Dubai

The Knowledge and Human Development Authority (KHDA) in Dubai is dedicated to ensuring quality, access, and engagement in the emirate’s education sector. Positioned in a dynamic and globally recognized education hub, KHDA works with local and international partners to offer residents a wide range of high-quality educational choices. Its vision is to make Dubai a world-class education city, and its mission focuses on assuring quality education and accessibility through strong community involvement.

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Toll Free

800 KHDA (800 5432)

Email

info@khda.gov.ae

Jebel Ali Free Zone - Dubai

Jebel Ali Free Zone (Jafza), DP World’s flagship free zone, is the largest customs-bonded zone in the Middle East. Since its inception in 1985 with just 19 companies, Jafza has grown to host over 10,700 businesses today, including more than 100 Fortune Global 500 companies. Strategically located near Jebel Ali Port, Al Maktoum International Airport, and the Expo 2020 Dubai site, Jafza offers an integrated business ecosystem that serves as a prime hub for global trade and investment.

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Telephone

800-JAFZA (52392)

Mobile

+971 4 445 3270

Islamic Affairs And Charitable Activities Department - Dubai

The Islamic Affairs and Charitable Activities Department (IACAD) in Dubai was officially established by Law No. (2) of 2011, building upon earlier legislation dating back to 1969. Originating as the Department of Endowments under the directive of the late Sheikh Rashid bin Saeed Al Maktoum, IACAD has evolved to oversee and regulate three core areas: charitable work, Islamic affairs, and mosque affairs. It plays a central role in promoting religious awareness, managing endowments, and supporting charitable initiatives in line with Islamic principles across Dubai.

Visit Website

Telephone

046087777

Email

mail@iacad.gov.ae

International Humanitarian City

International Humanitarian City (IHC) is a global hub based in Dubai dedicated to supporting humanitarian efforts worldwide. Its mission is to lead a global network of humanitarian hubs, enhancing preparedness and response to crises through innovation, collaboration, and actionable knowledge. IHC connects with governments and international partners to maximize impact and promote sustainable humanitarianism. Committed to upholding human dignity, IHC empowers the global humanitarian community to build a more sustainable and compassionate future for all.

Visit Website

Telephone

+971 4 577 6308

Email

info@dubaihumanitarian.ae

Hamdan Bin Rashid Al Maktoum For Distinguished Academic Performance

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Fax

0097145013300

Email

info@ha.ae

Hamdan Bin Mohammed Smart University

Hamdan Bin Mohammed Smart University (HBMSU) is a globally recognized innovative institution and learning hub, known for its transformative impact on ambitious, career-focused learners. The university aims to enable knowledge creation through disruptive innovation and lifelong learning, offering accredited online academic programs aligned with the needs of the digital economy. With a strong focus on innovative digital learning methods and an enterprise mindset, HBMSU is a regional leader in shaping the future of education and a partner of choice for digitally enabled learning.

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Toll Free

800 333 000

Fax

+971 4 439 3939

General Directorate of Residency and Foreigners Affairs - Dubai​

The General Directorate of Residency and Foreigners Affairs – Dubai (GDRFAD) is a key government institution dedicated to enhancing the quality of life in Dubai by providing efficient, proactive, and smart services to visitors and residents. With a focus on security and safety, the GDRFAD offers a wide range of entry and residence permit services, known for their speed and efficiency, making it one of the leading service providers at local, regional, and international levels.

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Customer care

8005111

Email

amer@gdrfad.gov.ae

Financial Audit Authority - Dubai

The Financial Audit Authority (FAA) was established under Law No. 4 of 2018 as an independent public authority responsible for auditing public funds and promoting transparency, accountability, and integrity. The Authority provides innovative professional services that add value, build trust, and support Dubai’s vision by ensuring accountability, compliance, and optimal performance in financial operations and reporting of public entities.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Telephone

+97147779999

Email

contactus@faa.gov.ae

Federal Tax Authority​

The Federal Tax Authority (FTA) actively supports the UAE’s digital transformation by enhancing the efficiency and accessibility of its tax services. Through the EmaraTax smart application, the FTA enables users and taxpayers to seamlessly access and manage tax-related transactions anytime, anywhere, contributing to a more streamlined and user-friendly tax system.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

800 82923

Email

info@tax.gov.ae

Federal Competitiveness and Statistics Centre​

The Federal Competitiveness and Statistics Centre (FCSC), established in 2020 under the Ministry of Cabinet Affairs, plays a pivotal role in advancing the UAE’s national agenda on statistics and competitiveness. It enhances statistical governance, unifies official data across the emirates, and supports evidence-based policymaking. As a national and global leader, FCSC chairs the National Statistics Committee and represents the UAE at the United Nations Statistical Commission (2025–2028), driving innovation and excellence in statistical practices while strengthening the country’s international competitiveness.

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Customer care

+971 4 6080000

Email

info@fcsc.gov.ae

Etihad Water & Electricity​

Etihad Water and Electricity (EtihadWE), established in 2020 under Federal Decree-Law No. (31), delivers essential electricity and water services to the Northern Emirates. As a wholly owned entity of the Emirates Investment Authority, EtihadWE carries forward the legacy of the Federal Electricity & Water Authority. With a focus on excellence, sustainability, and innovation, it aims to support economic growth, conserve resources, protect the environment, and provide reliable, high-quality services that empower communities and enhance quality of life.

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Working hours

Monday-Thursday: 07:00-15:00
Friday: 07:00-15:00

Customer care

800 3392

Email

cs@etihadwe.ae

Emirates Transport​

Emirates Transport, established in 1981 under the Emirates Investment Authority, is the UAE’s leading provider of transport, leasing, and logistics services. With a fleet of over 36,000 vehicles, it offers specialized solutions across school transport, fleet management, maintenance, and leasing. Committed to innovation and sustainability, Emirates Transport continues to enhance mobility solutions across sectors, supporting efficient and eco-friendly transportation throughout the UAE.

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Working hours

Monday-Friday: 07:00-15:00

Customer care

8006006

Email

MC@et.ae

Emirates Schools Establishment​

Emirates Schools Establishment was created under Federal Decree-Law No. 15 of 2016, which took effect in January 2021, as part of the UAE’s long-term national vision. Aligned with the country’s strategic goals for the next fifty years, the Establishment is dedicated to advancing the public education sector by implementing developmental programs in public schools and kindergartens, ensuring access to quality education for all students.

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Working hours

Monday-Thursday: 08:00-15:30
Friday: 08:00-11:00

Customer care

80051115

Email

info@ese.gov.ae

Emirates Post​

The United Arab Emirates has been a member of the Universal Postal Union (UPU) since 1973 and was elected to the UPU’s 40-member Postal Operations Council at the 25th Congress in 2012. Emirates Post has played a significant role in regional postal development, with its Training and Development Center accredited by the UPU to deliver training programs for neighboring postal entities. In 2006, it hosted the UPU’s Strategy Conference in Dubai—the first time the event was held outside UPU headquarters. Emirates Post continues to support UPU initiatives, including the IFS money transfer system, which ensures secure financial transactions through the global postal network.

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Customer care

+971 600 599 999

Email

customer.care@emiratespost.ae

Emirates Integrated Telecommunications Company (du)​

Since its inception in 2006, du has played a vital role in enhancing and expanding telecommunications services in the UAE, contributing to the nation’s economic and social transformation. du offers a wide range of innovative mobile, fixed, broadband, IPTV, ICT, network infrastructure, and fintech solutions. With a digital-first approach powered by ultra-reliable fibre and 5G technology, du focuses on delivering exceptional customer experiences and supporting the UAE’s digital transformation, helping shape a more connected and technologically advanced society.

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Working Hours

Monday-Thursday: 10:00-22:00

In UAE

155

Overseas

+971 55 5678155

Emirates Health Services​

Emirates Health Services was established to boost the efficiency of the UAE’s federal health sector by delivering high-quality healthcare, preventive services, and effective epidemic control. With a mission to enhance community well-being through integrated and proactive health services, advanced technologies, and strategic partnerships, EHS also fosters an innovation-driven, research-based environment led by skilled professionals. Its vision is to position the UAE among the world’s top destinations for exceptional healthcare services.

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Working hours

07:30-15:30

Customer care

800 8877

Email

info@ehs.gov.ae

Dubai Women Establishment

The Dubai Women Establishment (DWE), established in 2006 by law no. (24), is a government body dedicated to empowering Emirati women and enhancing their role in Dubai’s socio-economic development. Guided by Her Highness Sheikha Manal bint Mohammed bin Rashid Al Maktoum, DWE focuses on increasing female workforce participation and leadership representation. Its strategic pillars include policy influence, research and knowledge exchange, strategic partnerships, and tailored development programs—all aimed at fostering a new generation of empowered women leaders in both public and private sectors.

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Telephone

+971 4 406 9000

Email

info@dwe.gov.ae

Dubai Statistics Center​

The Dubai Data and Statistics Establishment, formed under Law No. 24 of 2023, plays a vital role in organizing, managing, and facilitating seamless data sharing across government and private sectors in Dubai. It is focused on building an advanced data platform to deliver accurate and comprehensive insights, supporting the emirate’s digital transformation. Building on the foundation of Dubai Digital Data (2015), the Establishment aims to position Dubai as a global digital capital, enhance the business ecosystem, attract international investment, and improve the quality of life for residents through strategic data-driven initiatives.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-11:30

Customer care

600 560000

Email

info@dsc.gov.ae

Dubai Sport Council​

Dubai Sports Council (DSC), established on November 30, 2005, by decree of HH Sheikh Mohammed Bin Rashid Al Maktoum, is the official entity overseeing the development of sports in Dubai. It promotes physical activity across all segments of society, especially women and children, while supervising the emirate’s seven local sports clubs. Beyond encouraging active lifestyles, DSC fosters creativity, excellence, and talent in sports, and plays a key role in organizing over 400 events annually, including international conferences, awards like the Mohammed Bin Rashid Al Maktoum Creative Sports Award, and global championships. Under the leadership of HH Sheikh Mansoor Bin Mohammed Bin Rashid Al Maktoum, DSC is dedicated to making Dubai a global hub of health, vitality, and sports innovation.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Phone

+971 4 510 5555

Email

info@dubaisc.ae

Dubai Pulse​

Dubai Pulse, developed by the Smart Dubai office in collaboration with du, is a central digital platform designed to support Dubai’s vision of becoming the happiest and smartest city on Earth, as envisioned by HH Sheikh Mohammed bin Rashid Al Maktoum. It serves as a hub for compute, storage, analytics, and big data services, enabling public and private entities to access and share data securely in alignment with the Dubai Data Law. Offering services like PaaS, DaaS, and IaaS, Dubai Pulse promotes innovation, enhances city-wide decision-making, and empowers citizens, entrepreneurs, and government bodies to improve quality of life through data-driven insights.

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Email

info@smartdubai.ae

Dubai Public Prosecution​

The Public Prosecution, established under Law No. 8 of 1992 by the late Sheikh Maktoum Bin Rashid Al Maktoum, serves as an independent judicial authority responsible for safeguarding public rights in the Emirate. It is the sole entity authorized to initiate criminal cases, investigate crimes, press charges, and refer accused individuals to the appropriate courts. Committed to swift and simplified procedures, the Public Prosecution ensures justice is served efficiently and effectively while upholding public interest.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Call Center

00971.4.334.6666

Email

info@dxbpp.gov.ae

Dubai Police​

Dubai Police Force, established on June 1, 1956, is committed to excellence in law enforcement through strategic planning, efficient resource management, and community partnership. Operating with the highest standards, it embraces innovation, teamwork, and personal excellence to enhance security and public trust while continuously improving its services.

Visit Website

Emergency

999

Call Center

901

Email

mail@dubaipolice.gov.ae

Dubai Municipality

Dubai Municipality is dedicated to planning, implementing, and ensuring the city’s sustainability by providing pioneering municipal services that enhance residents’ happiness and align with Dubai’s vision. Committed to making Dubai more beautiful, sustainable, and livable, it upholds values of competitiveness, collaboration, positivity, and proactivity. Through innovation, advanced technology, and teamwork, Dubai Municipality continuously improves services, fosters community well-being, and positions Dubai as a top global city.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Phone

+971 4 2215555

Email

info@dm.gov.ae

Dubai Media Incorporated​

Dubai Media Incorporated (DMI) is an integrated, smart, and innovative media company committed to sustainability and delivering high-quality content. By unifying TV, radio, and press, DMI leverages smart technologies and cutting-edge approaches to enhance Dubai and the UAE’s image while shaping the future of media. It focuses on economic, environmental, and social sustainability, ensuring engaging content that attracts a wide audience.

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Phone

+971 4 307 7000

Email

mailus@dmi.ae

Dubai Judicial Institute

The Dubai Judicial Institute (DJI), established under Law No. (1) of 1996 by His Highness Sheikh Mohammed bin Rashid Al Maktoum, is a leading institution dedicated to judicial excellence and global competitiveness. It provides advanced judicial training, develops national legal professionals, and enhances legal knowledge in the UAE. DJI fosters an innovative educational environment to support judiciary members, improve efficiency, and uphold best management practices. Committed to institutional excellence, it leverages digital technologies and strategic partnerships to strengthen its role locally and regionally.

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Working hours

07:30-15:30

Phone

+97142833300

Email

info@dji.gov.ae

Dubai Industries & Exports​

Visit Website

Working hours

07:30-14:30

Phone

+971 4 4455333

Email

info@dedc.gov.ae

Dubai Health Authority​

The Dubai Health Authority (DHA) is responsible for developing, regulating, and overseeing healthcare services in both public and private facilities. Its mandate includes managing health insurance, investment, and medical tourism while fostering economic growth in the health sector. DHA also formulates public health policies, ensures preventive medicine and occupational health safety, and regulates medical education, clinical research, and trials in collaboration with local and global authorities.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

800342

Email

info@dha.gov.ae

Dubai Government Workshop​

Dubai Government Workshop is dedicated to providing innovative and sustainable vehicle maintenance, insurance, and fleet management services. Committed to security, safety, and environmental standards, it ensures efficiency and customer satisfaction while upholding governance principles to enhance Dubai’s global standing. Its core values include transparency, innovation, leadership, and happiness.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

8003497

Email

info@dgw.gov.ae

Dubai Customs​

Dubai Customs plays a key role in promoting sustainable development and enhancing Dubai’s global image as a leading business and tourism hub. It facilitates the smooth movement of legitimate trade, contributing to economic and social growth in line with its slogan, “Gateway to Dubai’s Prosperity.” Additionally, Dubai Customs is committed to protecting society and borders by preventing the smuggling of prohibited substances, ensuring community safety and security.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

800 1868

Email

1886@dubaicustoms.ae

Dubai Government Human Resources Department​

The Dubai Government Human Resources (DGHR) Department plays a vital role in developing government talent and enhancing performance in line with the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum. It focuses on modern HR management, integrating human development initiatives with Dubai Plan 2021, and ensuring corporate governance and resource efficiency. DGHR adopts innovative strategies to optimize local talent, drive government excellence, and contribute to the happiness of the UAE people.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

+971-4-3586666

Email

dghr@dghr.gov.ae

Dubai Foundation for Women & Children

The Dubai Foundation for Women and Children (DFWAC) is the UAE’s first licensed non-profit shelter, providing protection and support for women and children affected by domestic violence, child abuse, and human trafficking. Established in July 2007, DFWAC upholds international human rights standards in its care services.

Visit Website

Telephone

04-6060300

Email

help@dfwac.ae

Dubai Financial Market​

Dubai Financial Market (DFM) is a leading financial hub in the region, providing a dynamic marketplace for capital raising, listing, and trading across various securities and asset classes. As the preferred exchange for IPOs and dual listings, DFM plays a crucial role in driving economic growth in the UAE.

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Working hours

Monday-Thursday: 08:00-16:00

Telephone

+971 4 305 5555

Email

customerservice@dfm.ae

Dubai Electricity and Water Authority​

Dubai Electricity and Water Authority (DEWA) aims to be a globally leading, sustainable, and innovative corporation committed to achieving Net-Zero by 2050. Aligned with Dubai’s guiding principles and the UAE’s long-term vision, DEWA provides world-class energy and water solutions, enhancing lives and ensuring stakeholder happiness while promoting sustainability and innovation.

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Customer care

04 6019999

Smart Response

991

Dubai Courts​

Dubai Courts’ Strategic Plan reflects its commitment to judicial excellence in alignment with the visions of the UAE and Dubai. With a vision of being pioneering and internationally distinguished, its mission is to deliver swift and accurate justice while ensuring accessible judicial services. The core values guiding Dubai Courts include justice and transparency, judicial independence, tolerance, innovation, and teamwork.

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Working hours

Monday-Thursday: 08:00-15:00
Friday: 08:00-11:30

Customer care

+97143347777

Email

info@dc.gov.ae

Dubai Corporation for Ambulance Services​

Dubai Corporation for Ambulance Services aims to provide a pioneering, resilient, and sustainable ambulance service. Its mission is to deliver specialized and agile emergency response through skilled professionals, advanced technology, and strong institutional partnerships. The organization upholds values of positivity, professionalism, team spirit, integrity, and pride in serving the community.

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Customer care

+042922222

Emergencies

998

Dubai Civil Aviation Authority​

The Abu Dhabi Accountability Authority (ADAA) is the ultimate authority responsible for promoting the noble principles of accountability, transparency and integrity across all Abu Dhabi government entities, and institutions, whether local or international, in which the Abu Dhabi government has a vested interest of over 25%.

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Working hours

Monday-Thursday: 09:00-14:30
Friday: 09:00-12:00

Customer care

0097180083222

Email

info@dcaa.gov.ae

Dubai Chamber

Dubai Chambers drives economic development and business growth in Dubai by supporting local businesses, fostering international partnerships, and accelerating the digital economy. As the umbrella organization for Dubai Chamber of Commerce, Dubai International Chamber, and Dubai Chamber of Digital Economy, it strengthens Dubai’s position as a global hub for trade and investment.

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Working hours

Monday-Thursday: 08:00-16:00

Friday: 08:00-12:00

Customer care

800 242 6237

Email

customercare@dubaichamber.com

Dubai Airports​

Dubai Airports oversees the operation and development of Dubai International (DXB) and Dubai World Central (DWC), playing a key role in shaping global aviation. Committed to sustainable growth and operational excellence, it ensures seamless collaboration among stakeholders while maintaining world-class airport resilience and efficiency.

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Customer care

+97142245555

Dubai Airport Freezone

Dubai Airport Freezone (DAFZ), established in 1996, is a key business hub strategically located near Dubai International Airport, providing seamless global connectivity. Home to over 3,000 businesses across 20+ sectors, DAFZ offers a tax-free environment, full business ownership, and world-class facilities, making it an ideal gateway for trade in the Middle East and beyond.

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Working hours

Monday-Friday: 07:30-15:30

Customer care

+971 600 532 392

Email

saleslmt@dafz.ae

Directorate General of Civil Defence - Dubai

Dubai Civil Defence GHQ aims to be a vital resource for firefighters worldwide, a hub for spreading preventive awareness, and a guide for public and private sectors. It highlights new services and showcases the humanitarian role of firefighters, encouraging public engagement for continuous improvement.

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Customer care

800997

Fax

+971 4 7052041

Digital Dubai Authority

Digital Dubai, established in June 2021 by His Highness Sheikh Mohammed Bin Rashid Al Maktoum, oversees policies and strategies for Dubai’s information technology, data, digital transformation, and cybersecurity, ensuring the emirate’s continued leadership in the digital realm.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

600 56 0000

Email

help@digitaldubai.ae

Department of Tourism and Commerce Marketing - Dubai​

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

8007090

Email

info@dubaitourism.ae

Department of Finance - Dubai

The Dubai Department of Finance aims for global leadership and innovative financial sustainability. Its mission is to ensure financial stability by efficiently distributing resources using smart financial systems and practices, supporting Dubai’s leading position while enhancing societal well-being and quality of life.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Phone

+971 4 3533330

Fax

+971 4 3534915

Department of Economy and Tourism - Dubai

The Dubai Department of Economy and Tourism (DET) oversees the planning, development, and marketing of Dubai’s business and tourism sectors. It regulates business licensing and classification while managing seven government departments to enhance Dubai’s economy, attract global talent, and foster a world-class business environment.

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Working hours

Monday-Thursday: 07:30-15:00
Friday: 07:30-11:30

Customer care

+971 600 55 55 59

Ministry of State for Federal National Council Affairs

The Ministry of State for Federal National Council Affairs plays a key role in coordinating efforts between the Government and the Federal National Council, fostering collaboration between executive and legislative authorities. It is committed to enhancing integration, promoting parliamentary awareness, and encouraging political participation to support a brighter future for the UAE.

Visit Website

Telephone

+97124041000

Email

mfnca@mfnca.gov.ae

Zayed House for Islamic Culture -Abu Dhabi

Zayed House for Islamic Culture (ZHIC) was established on May 31, 2005, by decree of His Highness Sheikh Khalifa Bin Zayed Al Nahyan, President of the UAE and Ruler of Abu Dhabi. ZHIC is a cultural Islamic organization dedicated to supporting new Muslims by providing social and familial care, promoting coexistence within Muslim communities, and introducing the essence of Islam to interested individuals, while fostering values of tolerance and harmony.

Visit Website

Working hours

Monday-Thursday: 07:30-14:30

Telephone

800555

Email

contact@abudhabi.ae

Zayed University

Zayed University, established in 1998 and named after the UAE’s Founding Father, the late Sheikh Zayed bin Sultan Al Nahyan, is a national and regional leader in educational innovation. As a flagship institution, it meets the high standards set by the nation’s leadership and offers modern campuses in Dubai and Abu Dhabi, welcoming both national and international students.

Visit Website

Telephone

+971-2-599 3111

Email

info@zu.ac.ae

Zayed Higher Organization for People of Determination - Abu Dhabi

The Zayed Higher Organization for People of Determination (ZHO) was established in Abu Dhabi under Law No. (2) on April 19, 2004, by the late H.H. Sheikh Khalifa Bin Zayed Al Nahyan, following directives from the late Sheikh Zayed Bin Sultan Al Nahyan. ZHO was created to unify and coordinate efforts in the care of People of Determination, serving as an umbrella for all humanitarian organizations, social services, and institutions dedicated to People of Determination, as well as future entities in Abu Dhabi with humanitarian aims.

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Working hours

Monday-Thursday: 08:00-15:00
Friday: 08:00-12:00

Phone

097123056666

Email

info@zho.gov.ae

Zayed Charitable & Humanitarian Foundation-Abu Dhabi

The Zayed bin Sultan Al Nahyan Charitable and Humanitarian Foundation was established in Abu Dhabi on August 5, 1992, under Emiri Decree No. (5) of 1992. As an independent public endowment institution, it is dedicated to charitable projects, activities, and humanitarian efforts both within the UAE and internationally.

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Phone

0097126577577

Email

zayedchf@zayedchf.gov.ae

Zakat Fund

The Zakat Fund is advancing toward a leadership role in fulfilling the Zakat duty to promote sustainable social solidarity. By raising awareness of Zakat, receiving funds, and distributing them to beneficiaries, the Fund aims to enhance the quality of life and social cohesion in the UAE. Its progress is demonstrated through the provision of innovative, efficient services that foster happiness and social cohesion, alongside the implementation of an integrated framework that aligns with the UAE government’s directives and adheres to legal and regulatory guidelines governing the Zakat Fund.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Phone

8008222

Email

zakatfund@zakatfund.gov.ae

United Arab Emirates University

The United Arab Emirates University (UAEU), founded in 1976 by the late Sheikh Zayed Bin Sultan Al Nahyan, is the UAE’s first and foremost comprehensive national university. With a current enrollment of over 17,500 Emirati and international students, UAEU aims to be a leading research-intensive institution. It offers a wide range of accredited graduate and undergraduate programs across nine Colleges: Business and Economics, Education, Engineering, Agriculture & Veterinary Medicine, Humanities and Social Sciences, IT, Law, Medicine and Health Sciences, and Science.

Visit Website

Working hours

Monday-Thursday: 07:00-20:00
Friday: 07:00-18:00

Phone

+ 971 3 701 7111

Email

servicedesk@uaeu.ac.ae

UAE Space Agency

The UAE Space Agency, established in 2014, is a federal agency dedicated to advancing the nation’s space sector. Its mission is to address national challenges and enhance the UAE’s global competitiveness through space missions and a supportive legislative environment. The agency’s vision is to create a pioneering national space sector that bolsters the UAE’s competitiveness and stimulates strategic and vital industries.

Visit Website

Working hours

8:00 AM - 3:00PM

Telephone

02-2022222

Email

info@space.gov.ae

The Emirates Center for Strategic Studies and Research

The ECSSR (Emirates Center for Strategic Studies and Research) was established on March 14, 1994, to promote and develop analytical research in the UAE. Over the decades, it has become a leading research institution, influencing discussions on a wide array of issues, including geopolitical developments, economic trends, regional relations, and the implications of advanced technology.

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Working hours

Monday-Thursday: 07:00-15:00
Friday: 07:00-12:00

Telephone

+97124044444

Email

info@ecssr.ae

THE COURT OF THE CROWN PRINCE (CPC)- ABU DHABI

Visit Website

Customer care

0097126686666

Fax

971 6622 668 2

Statistics Centre − Abu Dhabi

SCAD (Statistics Centre – Abu Dhabi) is entrusted with supporting government decision-makers through a decentralized approach to statistical work. The Centre operates with independent legal personality, full financial autonomy, and legal capacity aligned with the Emirate’s vision for sustainable development and strategic planning.

Visit Website

Working hours

Monday-Thursday: 08:00-16:00
Friday: 08:00-12:30

Call Centre

800555

Email

info@scad.gov.ae

UAE Accountability Authority

The UAE Accountability Authority (UAEAA) is the supreme institution for financial audit and accounting in the UAE, operating directly to the President of the UAE. Its primary objective is to foster integrity, transparency, and accountability within the United Arab Emirates. To this end, the UAEAA holds a critical role in safeguarding public funds by diligently monitoring the financial and operational activities of the federal entities across the UAE.

Visit Website

Telephone

80082322​

Email

info@uaeaa.gov.ae​

Securities and Commodities Authority

Securities and Commodities Authority, since its inception, has diligently worked to implement the objectives outlined in Federal Law No. (4) of 2000. It has strengthened the legislative structure by issuing regulations and instructions to develop the organizational and supervisory framework for listed joint-stock companies and other companies in the securities field. Additionally, the Authority has introduced controls and criteria aimed at enhancing investor trust.

Visit Website

Telephone

800722823

Email

contactus@sca.ae

Ruler’s Representative Court- AL Dhafrah Region

The office of the Ruler’s Representative in Al Dhafrah Region and Abu Dhabi City supports the Ruler’s Representative in his honorable duties, manages visiting delegations and media, and plans social programs for senior citizens and people with special needs. It promotes women’s institutions, helps youth access training opportunities during school holidays, coordinates disaster relief efforts, and assesses and reports on the needs of citizens in the region, all within the laws and systems of the Emirate.

Visit Website

Working hours

Sunday to Thursday : 7AM - 3PM

Phone

+971(0)28011111

Fax

+971(0)28011110

Ruler’s Representative Court- AL Ain Region

The Dewan of the Ruler’s Representative in Al Ain, established by Noble Emin Decree No. 20 on November 26, 2006, supports the Ruler’s Representative in his honorary duties, handles visiting delegations and media activities, and plans social programs for elder citizens and individuals with special needs. It also promotes women’s establishments, assists youth with training opportunities, coordinates natural disaster aid, and evaluates the needs of citizens in the Al Ain Region.

Visit Website

Telephone

0097137544444

Fax

0097137548888

Presidential Court

The Presidential Court, formerly known as the Ministry of Presidential Affairs, was established on November 1, 2004, by Federal Decree-Law No. 4 of 2004. This decree merged the Office of His Highness the President of the UAE and the former Presidential Court, or ‘Diwan,’ into a single entity. The Presidential Court provides support and consultation to decision-makers and strives to develop a distinguished and high-quality level of competence, enhancing its central role in developing national policies and community services.

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Telephone

+971 2 222 2221

Fax

+971 2 622 2228

National Rehabilitation Center (NRC)- Abu Dhabi

The National Rehabilitation Center (NRC) was established in 2002 under the insightful directives of the late Sheikh Zayed Bin Sultan Al Nahyan to serve and provide hope for drug addicts. NRC continuously develops its services to better meet community needs by employing the latest scientific methods in drug addiction treatment. Following the launch of Khalifa Medical City, the NRC increased its capacity to handle more referrals and opened two new units dedicated to adult and female addicts.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

800 2252

Email

info@nrc.gov.ae

National Qualification Authority

The National Qualifications Centre was established in 2021 following the merger of the National Qualifications Authority with the Ministry of Education. It is responsible for ensuring the quality of national occupational standards and vocational qualifications to meet the needs of economic sectors and the labor market. The Centre also develops policies, standards, and frameworks related to the TVET system in the country, adhering to international best practices.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Call

80051115

Email

NQC.Office@moe.gov.ae

National Library and Archives

Under the directives of the late Sheikh Zayed Bin Sultan Al-Nahyan, the National Library and Archives was established in 1968 as the “Documents and Research Bureau” and was affiliated with Al Diwan Al Amiri (Ruler’s Court). Its objectives were to collect documents and information related to the history and culture of the Arabian Peninsula, with a specific focus on the United Arab Emirates, from primary sources in Arab and foreign countries.

Visit Website

Working hours

Monday-Friday: 08:00-16:00

Telephone

+971 2 4183333

Email

Cs@nla.ae

National Human Rights Institution

Established in 2021, the national human rights body is an independent institution dedicated to the protection and promotion of human rights in the United Arab Emirates. It enjoys financial and administrative independence in carrying out its functions, activities, and competencies. The institution focuses on advancing human rights for all societal groups, protecting and promoting human rights and freedoms, monitoring and addressing abuses, and following up on necessary measures, including settlements or referrals to relevant authorities.

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National Emergency Crisis and Disaster Management Authority

NCEMA operates under the supervision of the Supreme Council for National Security, aiming to implement the UAE’s policies for managing emergencies, crises, and disasters. As the primary national standard-setting body, it regulates and coordinates all efforts related to emergency, crisis, and disaster management, and develops a national response plan. NCEMA focuses on developing, consolidating, and maintaining laws, policies, and procedures for emergency and crisis management at the national level.

Visit Website

Working hours

Monday-Thursday: 08:00-15:00

Telephone

02 4177000

Email

info@ncema.gov.ae

National Centre of Meteorology

NCM aims to merge sources of meteorological and seismic information, monitor atmospheric changes, and provide meteorological and seismic engineering services to all sectors in accordance with national laws and regulations. It also facilitates the exchange of related data and information at regional and international levels to keep pace with scientific progress and conduct studies and research in its field

Visit Website

Working hours

Monday-Friday: 08:0-16:00

Telephone

+971 2 222 7777

Fax

+971 2 666 1575

Musanada Company - Abu Dhabi

The Abu Dhabi General Services Company “Musanada” was established in December 2007 under Law No. 27 of 2007 as a public joint-stock company. It provides support services to government entities in areas such as facility management, construction, contract management, and more.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Telephone

+971 2 404 2222 ​

Fax

+971 2 404 2221

Mubadala Company - Abu Dhabi

Mubadala Investment Company, a sovereign investor, manages a diverse portfolio of assets and investments both in the UAE and internationally to generate sustainable financial returns for its shareholder, the Government of Abu Dhabi. By investing and partnering at the forefront of global growth and innovation, Mubadala creates opportunities for future generations. The company supports the leadership’s vision, building upon the legacy of the late Sheikh Zayed bin Sultan Al Nahyan, who envisioned a free, stable, and dignified life for the people of the UAE.

Visit Website

Telephone

971 2413 0000

Email

contact@mubadala.com

Ministry of Justice

The Ministry of Justice contributes to the preparation and enhancement of flexible, proactive, and competitive legislation and laws, offering legal support to federal and local government agencies. It strives to improve the speed, efficiency, and transparency of the specialized judicial system, leveraging international best practices and modern technology to uphold law enforcement and foster community trust. The Ministry also enhances the penal system’s effectiveness through modern technologies and forward-thinking strategies, ensuring the rule of law and the protection of rights. Moreover, it provides a regulatory environment that promotes efficiency and effectiveness for the federal judiciary, federal public prosecutions, and legal professions.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Telephone

0097126921000

Email

customer.s@moj.gov.ae

Ministry of Interior

The Ministry of Interior was established concurrently with the formation of the state, becoming a key federal entity. This establishment unified all police and security services, aligning with the vital objectives unanimously agreed upon by His Highness the President of the State and his brothers, Their Highnesses, members of the Supreme Council and rulers of the Emirates.

Visit Website

Call Centre

8005000

Email

moi@moi.gov.ae

Ministry of Human Resources and Emiratisation

The Ministry of Human Resources and Emiratisation (MOHRE) implements a strategic plan aimed at transforming the UAE job market into an empowering and attractive environment for Emirati talents. This plan serves as a roadmap for managing manpower in the UAE, facilitating a new phase of development and supporting the establishment of a knowledge-based economy aligned with the government’s future vision. These efforts contribute significantly to achieving the objectives outlined in the UAE Vision 2021.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Call Centre

600590000

Email

ask@mohre.gov.ae

Ministry of Health and Prevention

The Ministry of Health and Prevention has driven significant advancements in the UAE’s health sector to meet diverse challenges and align with global developments. Emphasizing the utilization of advanced technologies and resources, the UAE prioritizes creating a conducive health environment, aiming to enhance the quality of life for its people and enable them to fulfill national responsibilities effectively. The UAE’s health sector is globally renowned, leading in several key health indicators through adherence to the highest international standards and readiness to manage pandemics and health risks, thereby establishing the country as a leader in healthcare quality.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Fax

0097126317644

Email

info@mohap.gov.ae

Ministry of Foreign Affairs

The Ministry of Foreign Affairs represents the UAE’s society and serves as a window to the world, conveying the thoughts and vision of the UAE leadership. It asserts values of peaceful coexistence and offers assistance to those in need. Additionally, the Ministry emphasizes the importance of achieving global peace and resolving international disputes amicably through dialogue and legal arbitration.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Call Centre

80044444

Email

mofa@mofa.gov.ae​

Ministry of Finance

The Ministry of Finance of the United Arab Emirates, established under Federal Decree No. (2) of 1971, is responsible for implementing financial policies related to economic development, including preparing and allocating the federal budget, managing the government’s financial situation, and providing services to the government, business sectors, and individuals. The Ministry comprises five main sectors: government budget and revenue, tax legislation, government financial management, international financial relations, and support services.

Visit Website

Call Centre

800533336​

Email

info@mof.gov.ae

Ministry of Energy & Infrastructure

The Ministry of Energy and Infrastructure has implemented a strategic plan following the merger of the Ministries of Infrastructure Development and Energy, incorporating the Sheikh Zayed Housing Program and the Federal Land and Maritime Transport Authority. This plan aims to enhance the UAE’s competitiveness in energy, mining, water resources, transportation, housing, and construction by leveraging technology, optimizing partnerships, and adopting innovative global solutions to improve the community’s quality of life.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Call Centre

8006634

Email

info@moei.gov.ae

Ministry of Economy

The Ministry of Economy is dedicated to cultivating a resilient and sustainable global economy that drives leadership and prosperity. The Ministry strives to develop a future-oriented, flexible economy that fosters a thriving business environment and attracts investment and talent through proactive policies, ultimately enhancing the standard of living and societal prosperity.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:30

Call Centre

80012222

Email

info@economy.ae

Ministry of Defence - United Arab Emirates

The Ministry of Defence envisions itself as a proactive institution dedicated to safeguarding the UAE’s national defence, sovereignty, and securing victory against evolving threats. Its mission is to protect the nation’s interests by comprehending the strategic operating environment, crafting forward-thinking defence strategies and policies, and ensuring the strategic development and utilization of national capabilities. This is achieved in collaboration with other national entities and international allies.

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Email

info@mod.gov.ae

Ministry of Culture and Youth

The Ministry of Culture works to enrich the UAE’s cultural ecosystem by supporting cultural, art, and heritage institutions. It provides a platform for artists and innovators, promotes cross-cultural dialogue, and delivers dynamic productions and experiences that showcase the UAE’s rich and eclectic culture both nationally and internationally. The Ministry’s key mandates include investing in and empowering youth, as well as building a knowledge-based economy for a sustainable future.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Email

info@mcy.gov.ae

Telephone

800552255

Ministry of Climate Change and Environment

The Ministry of Environment and Water was expanded in 2016 to manage all international and domestic climate change affairs, leading to its renaming as the Ministry of Climate Change and Environment. This significant milestone enhances the UAE’s efforts to address climate change through comprehensive policies and initiatives aimed at mitigation and adaptation while protecting unique environmental systems. The Ministry will continue to bolster domestic efforts across all related fields to achieve sustainable development and maintain the UAE’s role as a leader in regional and international climate action. It will also support partnerships with governmental and non-governmental entities, adhering to the guiding principles set by the nation’s leaders and building on past achievements.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Telephone

00971 02 4444747

Email

info@moccae.gov.ae

Khalifa Fund For Enterprise Development - Abu Dhabi

The Khalifa Fund, established in June 2007 by virtue of Law 14 of 2005, operates as an independent, not-for-profit Small and Medium Enterprises (SMEs) socio-economic development agency under the Government of Abu Dhabi. Its primary objective is to foster the growth of local enterprises in Abu Dhabi by promoting and enhancing the culture of investment among UAE nationals. Additionally, the Fund aims to support and develop small to medium-sized investments within the Emirate.

Visit Website

Working hours

Monday-Thursday: 08:00-16:00
Friday: 08:00-12:30

Call Center

600-500-506

Khalifa Bin Zayed Al Nahyan Foundation

The Khalifa Bin Zayed Al Nahyan Foundation, established by Law No. 20 in July 2007, issued by His Highness Sheikh Khalifa Bin Zayed Al Nahyan, President of the United Arab Emirates, envisions “Pioneering Initiatives for Welfare.” Its strategies primarily revolve around health and education on domestic, regional, and global scales. The Foundation’s educational strategy includes supporting vocational educational projects in regional countries, addressing health needs such as malnutrition, child protection, and providing safe water on a global level.

Visit Website

Fax

+97128855588

Telephone

+97128855555

Email

info@khalifafoundation.ae

Integrated Transport Centre (ITC) - Abu Dhabi Mobility

INTEGRATED TRANSPORT CENTRE (ITC), now known as Abu Dhabi Mobility (AD Mobility), ushers in a new era in transportation, becoming a dynamic force shaping the future of movement. This strategic transformation encompasses comprehensive oversight of land transport, aviation, and maritime activities, along with driver and vehicle licensing services. It underscores the government’s commitment to establishing a smart, sustainable, and safe mobility ecosystem.

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Contact

800850

Khalifa Economic Zones Abu Dhabi (KEZAD Group)

KEZAD Group, the UAE’s largest provider and operator of fully integrated economic cities, free zones, value-added business services, and staff accommodation, along with industrial real estate solutions. Its 12 economic zones, strategically located in Abu Dhabi, Al Ain, and the Al Dhafra Region, offer an ecosystem featuring world-class transportation infrastructure with multimodal connectivity by road, ports, air, and national rail networks. Additionally, they provide benefits such as 100% foreign ownership, 100% repatriation of capital and profit, potential for duty-free trade within the region, and advanced technology platforms integrating port community systems with the economic zones.

Visit Website

Telephone

800 10 20 30

Email

customerservice@kezadgroup.com

Higher Colleges Of Technology

Higher Colleges of Technology (HCT), founded in 1988, is the UAE’s largest applied higher educational institution. It holds the distinction of being the nation’s first approved university economic free zone, empowering it to graduate companies in alignment with the directives of the UAE’s wise leadership.

Visit Website

Working hours

Monday-Thursday: 08:00-16:00
Friday: 08:00-12:30

Customer care

80069428

Email

communication@hct.ac.ae

General Pension and Social Security Authority

The General Pension and Social Security Authority (GPSSA) was established in accordance with Federal Law No. 6 of 1999 to administer pension and retirement benefits for Emiratis employed in the UAE. Additionally, under the Insurance Protection Extension System, the law extends coverage to Emiratis working in any of the Gulf Cooperation Council (GCC) countries.

Visit Website

Working hours

Monday-Friday: 09:00-14:30

Call Center

80010

Email

info@gpssa.gov.ae

General Civil Aviation Authority

The General Civil Aviation Authority (GCAA) was established in 1996 by Federal Cabinet Decree (Law 4) with the mandate to regulate civil aviation and provide designated aviation services while prioritizing safety and security to fortify the aviation industry within the UAE and its upper space. Since its inception, the Authority has made significant strides and embarked on bold initiatives to enhance services for its civil aviation clients and stakeholders. 

Visit Website

Working hours

Monday-Thursday: 07:30-16:00
Friday: 07:30-12:30

Call

8004466

Email

Customercare@gcaa.gov.ae

General Authority of Islamic Affairs and Endowments

The General Authority of Islamic Affairs and Endowments (GAIAE) was founded by Law No. 34 of 2006, issued on October 9, 2006 (17th of Ramadan, 1427), by the late H.H. Sheikh Khalifa bin Zayed Al Nahyan. GAIAE operates as an independent legal authority reporting directly to the Cabinet. It is mandated to oversee Islamic affairs and manage endowments in the UAE. Periodic reports on GAIAE’s performance, activities, and goal implementation are submitted to the Cabinet.

Visit Website

Working hours

Monday-Thursday: 07:00-15:00
Friday: 07:00-11:30

Toll Free Call

800 AWQAF (29723)

Emai

info@awqaf.gov.ae

General Authority of Sports

The General Authority for Sports, in accordance with Decree-Law No. (7) of 2008 and its subsequent amendments by Federal Decree Law No. (15) of 2017, is the principal government body entrusted with overseeing the sports sector in the UAE.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Call Center

80019

Email

info@gas.gov.ae

Federal Geographic Information Centre

The Federal Geographic Information Center (FGIC) was established under United Arab Emirates Federal Law No. (5) of 2019 and serves as the official reference for organizing and governing the National Spatial Data Infrastructure (NSDI) sector in the UAE. Its primary functions include implementing strategic plans, frameworks, policies, and standards for managing, unifying, disseminating, and safeguarding the confidentiality and origin of geospatial information. FGIC collaborates with stakeholders within the UAE and internationally to fulfill its mandates.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Contact

023336000

Email

info@fgic.gov.ae

Federal Authority for Nuclear Regulation

In September 2009, FANR was created to oversee the nuclear sector in the UAE. This was in line with Federal Law by Decree No 6 of 2009, Concerning the Peaceful Uses of Nuclear Energy, issued by UAE President H.H. Sheikh Khalifa bin Zayed Al Nahyan. FANR’s main role is to ensure safety, security, and protection of the environment in the UAE’s nuclear activities. It achieves this by implementing regulatory programs in safety, security, radiation protection, and safeguards. FANR’s licensing and inspection processes adhere to the highest international standards to safeguard the public, workers, and the environment.

Visit Website

Working hours

Monday-Thursday: 07:00-15:00
Friday: 07:30-12:00

Telephone

+971 2 6516 666

Email

info@fanr.gov.ae

Federal Authority for Identity, Citizenship, Customs and Port Security

The Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) started on September 29, 2004, as the “Emirates Identity Authority” under Federal Law No. (2) for the year 2004. Its main job was to set up the “Population Register and Emirates Identity Card Program”. This program collected personal information from everyone in the country and stored it electronically. It also issued the Emirates ID Card to each person. This card has a unique ID number and stores data on a chip. It can be used in all places.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Call Centre

600522222

Email

contactus@icp.gov.ae

Federal Authority for Government Human Resources

The Federal Authority for Government Human Resources (FAHR) in the UAE is dedicated to advancing human resources in the government sector. It achieves this by embracing modern concepts and adopting international standards in human resources management. Through these efforts, FAHR aims to enhance the capabilities and effectiveness of the government workforce to better serve the nation and its people.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

600525524

Email

info@fahr.gov.ae

Family Development Foundation (FDF)

The Family Development Foundation (FDF) focuses on strengthening families and communities. Its goal is to ensure that families are happy and societies function well. This is achieved by finding ways to improve the lives of everyone involved. Efficiency in teamwork is emphasized to bring about positive changes. With the support of all involved, the Foundation aims to provide families and communities with the resources they need to thrive.

Visit Website

Working hours

Monday-Thursday: 08:00-15:00
Friday: 08:00-12:00

Call Centre

+971 2 4476900

Email

info@fdf.gov.ae

Family Care Authority

Family Care Authority (FCA) was established as an independent entity with full legal autonomy under a decree issued by the late Sheikh Khalifa bin Zayed Al Nahyan. Affiliated with the Department of Community Development (DCD), FCA is tasked with advancing the quality of life for families in Abu Dhabi.

Visit Website

Working hours

Monday-Thursday: 08:00-15:00
Friday: 08:00-11:30

Phone

+97124035555

Email

info@adfca.gov.ae

Executive Affairs Authority - Abu Dhabi

The Executive Affairs Authority (EAA) is a specialized government agency tasked with offering strategic policy counsel to His Highness Sheikh Mohamed bin Zayed Al Nahyan, President of the United Arab Emirates. Through comprehensive analysis and advice, EAA ensures greater coordination in policy development and implementation across government portfolios, both in the Emirate of Abu Dhabi and the UAE as a whole.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Tel

+971 2 499 1999

Email

info@eaa.gov.ae

Environment Agency - Abu Dhabi (EAD)

The Environment Agency – Abu Dhabi (EAD) is dedicated to ensuring a sustainable, well-protected, and healthy environment that enhances the quality of life. To achieve this, EAD’s mission is to protect the environment and promote sustainability through innovative environmental management, impactful policies, and collaborative efforts with partners and the broader community.

Visit Website

Working hours

Sunday -Thursday: 07:30-15:30

Phone

+971 2 693 4444

Email

customerhappiness@ead.gov.ae

Emirates Skills

EmiratesSkills was established to promote Technical and Vocational Education and Training (TVET) and aid in achieving the UAE’s vision of a sustainable, knowledge-based economy. By offering practical experience, EmiratesSkills empowers national youth to develop and enhance their technical and vocational skills, thereby supporting the industrial growth of the UAE.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Telephone

+971 2 613 2000

Email

skills-info@emiratesskills.ae

Emirates Nuclear Energy Corporation

The Emirates Nuclear Energy Corporation (ENEC) was established by decree in December 2009 by His Highness Sheikh Khalifa bin Zayed Al Nahyan, President of the United Arab Emirates (UAE). Since its inception, ENEC has been working to deliver safe, clean, reliable, and efficient nuclear energy to the nation.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Telephone

+971 2 313 0555

Email

info@enec.gov.ae

Emirates Foundation - Abu Dhabi

Emirates Foundation, an initiative established by the Government of Abu Dhabi, is dedicated to unlocking the untapped potential within UAE communities. Guided by a vision of fostering a resilient and sustainable society that values independence, creativity, and collaboration, the foundation offers a range of programs aimed at raising awareness, empowering individuals to overcome challenges, and equipping them with essential skills for a brighter tomorrow. Through strategic collaborations and carefully crafted initiatives, Emirates Foundation is shaping the future by nurturing talent, fostering achievements, and leaving a lasting imprint that extends beyond borders.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

800-SHABAB(742222)

Email

information@emiratesfoundation.ae

Department of Municipalities and Transport (DMT) - Abu Dhabi

DMT focuses on finding the most effective means of providing essential, modern, responsive, and comprehensive municipal services across three regional municipalities. Additionally, it supports Abu Dhabi’s global position as a leader in innovation-led urban planning and transportation. This commitment is in line with the Abu Dhabi government’s dedication to maintaining the highest standards for the benefit of all citizens and residents of the emirate.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

800555

0097126334122

Department of Health - Abu Dhabi

The Department of Health – Abu Dhabi (DoH), as the regulative body of the Healthcare Sector in the Emirate of Abu Dhabi, ensures excellence in healthcare for the community by monitoring the health status of the population.

DoH plays a crucial role in defining the strategy for the health system, as well as monitoring and analyzing the health status of the population and the performance of the healthcare system. Through these efforts, DoH strives to ensure that the healthcare needs of the community are met effectively and that the health system operates at the highest standards of quality and efficiency.

Visit Website

Working hours

Monday-Thursday: 07:00-15:00
Friday: 07:00-11:30

Customer care

800555

Department of Finance - Abu Dhabi

The Department of Finance (DoF), established in 1962 with the objective of strengthening the financial sustainability of the Emirate, is responsible for the development and execution of the Abu Dhabi government’s annual budget. It also oversees government returns, expenditures, funding, and liquidity. DoF fulfills these responsibilities by working closely in partnership with the relevant local government entities and the Abu Dhabi Executive Council.

Visit Website

Working hours

07:00 - 16:00

Telephone

+971 2 8101000​

Email

mail@addof.gov.ae

Department of Energy - Abu Dhabi

Established in accordance with Law No. 11 of 2018, the Abu Dhabi Department of Energy is committed to driving the emirate’s energy transition efforts. With a clear focus on creating a sector that promotes economic growth, social development, and environmental sustainability, the department plays a pivotal role in shaping the future of energy in Abu Dhabi.

Tasked with developing strategic initiatives, the Department of Energy aims to diversify and secure energy sources to ensure economic, environmental, and social sustainability.

Visit Website

Working hours

Monday-Thursday: 07:00-15:00
Friday: 07:00-11:30

Customer care

800555

Email

info@doe.gov.ae

Department of Education and Knowledge - Abu Dhabi.

The Abu Dhabi Department of Education and Knowledge (ADEK) serves as the Education Sector regulator across the Emirate of Abu Dhabi. Its mandate encompasses overseeing and providing services throughout a learner’s journey, starting from early education and extending to university and beyond.

ADEK is committed to championing inclusivity for People of Determination within the mainstream schooling system. It achieves this by providing specialized schools and implementing initiatives that ensure equitable access to quality education for all individuals, regardless of their abilities or backgrounds.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

800555

Email

contact@tamm.abudhabi

Department of Economic Development -Abu Dhabi

Established according to Law No. (7) of 2018, the Abu Dhabi Department of Economic Development (ADDED) is responsible for regulating the business sector in the emirate of Abu Dhabi. It takes the lead in driving economic initiatives aimed at achieving a knowledge-based, diversified, and sustainable economy.

ADDED’s role extends to proposing policies and best practices derived from the latest research and statistics gathered from local, regional, and global indicators. By leveraging this data-driven approach, ADDED aims to stimulate growth and diversity across various sectors of the economy.

Visit Website

Working hours

Monday-Thursday: 08:00-15:00
Friday: 08:0012:00

Customer care

800555

Email

contact@tamm.abudhabi

Department of Culture and Tourism- Abu Dhabi

Department of Culture and Tourism – Abu Dhabi plays a pivotal role in driving the sustainable growth of Abu Dhabi’s culture and tourism sectors. By fueling economic progress and contributing to the realization of the UAE capital’s broader global ambitions, it aims to shape a future that honors the Emirate’s rich heritage, language, and landscape.

The vision is deeply rooted in preserving and promoting Abu Dhabi’s unique identity, characterized by its heritage, innovation, and authentic experiences. Efforts are directed towards elevating Abu Dhabi’s stature as a beacon of authenticity and innovation, exemplified by its vibrant traditions of hospitality, trailblazing endeavors, and forward-thinking initiatives.

Visit Website

Working hours

Monday-Thursday: 08:00-16:00
Friday: 8:00 -12:30

Customer care

800555

Contact

+ 971 2 444 0444

Email

info@dctabudhabi.ae

Department of Community Development-Abu Dhabi

As the custodian of Abu Dhabi’s social sector agenda, there is a concerted effort to elevate the quality of services in the sector, foster an inclusive and cohesive society in the Emirate, and provide opportunities and services for all individuals in Abu Dhabi to grow economically and socially. The objective is to build integrated communities and ensure a decent standard of living for all members of the community.

Community development is recognized as a shared responsibility within society. The Department of Community Development plays a central role in organizing and coordinating the contributions made by individuals, governmental entities, NGOs, and private corporations towards this goal.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 8 : 00 -11 : 30

Email

info@dcd.abudhabi.ae

Critical Infrastructure and Coastal Protection Authority - Abu Dhabi

At the close of 2022, His Highness Sheikh Mohamed bin Zayed Al Nahyan, President of the United Arab Emirates and Supreme Commander of the Armed Forces, issued Federal Law Decree No. (59) to establish a distinguished security command named the “National Guard.” This command is directly affiliated with the Supreme Commander of the Armed Forces and falls under the organizational oversight of the Chief of Staff of the Armed Forces.

Operating in close coordination with the Ministry of Interior and the National Emergency Crisis and Disaster Management Authority, the National Guard is poised to enhance the security framework in the United Arab Emirates.

Visit Website

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

0097126555555

Fax

0097126550100

Central Bank of the U.A.E.

The Central Bank of the UAE (CBUAE) serves as the supervisory and regulatory authority for the banking and insurance sector. It is dedicated to promoting financial and monetary stability, enhancing the efficiency and resilience of the financial system, and safeguarding consumers through effective supervision. These efforts are aimed at supporting economic growth for the benefit of the UAE and its people.

Visit Website

Working hours

Monday-Thursday: 07:30-14:30
Friday: 07:30-14:30

Customer care

+971 2 691 5555

Fax

0097125572111

Email

contactus@cbuae.gov.ae

Al Ain Distribution Company

Al Ain Distribution Company (AADC) is a public joint stock company registered and incorporated in the United Arab Emirates under Law No. 2 of 1998 on January 1, 1999, with its headquarters located in Al Ain. AADC holds the exclusive responsibility for distributing and supplying water and electricity in the Eastern Region of the Emirate of Abu Dhabi, which encompasses Al Ain city and its surrounding rural areas. This encompasses the ownership, operation, and maintenance of water and electricity distribution network assets, as well as meter reading and services related to the supply of water and electricity.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

8009008

Fax

0097137629949

Tadweer

Tadweer (Abu Dhabi Waste Management Company) has unveiled its new name and brand identity, marking a significant milestone since becoming part of ADQ’s Energy & Utilities portfolio. With a renewed focus on waste as a valuable resource, Tadweer is committed to pioneering advanced technologies, embracing diverse perspectives, and fostering strategic partnerships. The organization is dedicated to supporting the UAE’s sustainability objectives, including the ambitious goal of diverting 80% of Abu Dhabi’s waste away from landfill by 2030. 

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Customer care

800 555

Email

info@tadweer.ae

Abu Dhabi Sports Council

ADSC, aligned with the emirate’s leadership vision, is focused on developing sport and youth activities. The Council spearheads an effective, emirate-wide sports calendar, stimulating a passion for quality sports among all Abu Dhabi residents. Moreover, ADSC aims to assist talented individuals in achieving their sporting potential. Recognizing the positive impact of global and community sporting events, ADSC prioritizes encouraging participation in sports activities across all segments and groups of society.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Abu Dhabi Sustainable Water Solutions

SWS Holding, a prominent company within the sustainable water solutions sector, is dedicated to transforming one of our most precious natural resources. By leveraging innovative technologies, SWS Holding aims to contribute to sustainable economic development and enhance overall quality of life. Operating under ADQ, one of the region’s largest holding companies boasting a diverse portfolio of major enterprises, SWS Holding is committed to delivering world-class solutions tailored to meet the needs of industries and communities alike.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

0097126943333

Fax

0097126943773

Abu Dhabi Securities Exchange

Abu Dhabi Securities Exchange (ADX) was established on November 15, 2000, under Local Law No. (3) Of 2000. This law grants the market autonomous status, along with independent finance and management. Additionally, it empowers ADX with supervisory and executive authority to carry out its functions. On March 17, 2020, ADX transitioned from a “Public Entity” to a “Public Joint Stock Company PJSC” following Law No. (8) of 2020. ADX operates under ADQ, one of the region’s largest holding companies with a diverse portfolio spanning key sectors of Abu Dhabi’s economy.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

0097126277777

Fax

0097126128728

Abu Dhabi Quality and Conformity Council

Abu Dhabi Quality and Conformity Council (QCC) is an Abu Dhabi government entity established in accordance with Local Law No. (3) of 2009. Its primary objective is to enhance the quality of Abu Dhabi’s exports and locally traded products. QCC operates with a council comprising regulators and industry representatives, tasked with ensuring the provision of quality infrastructure aligned with global standards.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Email

info@qcc.abudhabi.ae

ABU DHABI PUBLIC HEALTH CENTRE

Abu Dhabi Public Health Centre (ADPHC) was established in 2019 under Law No. (14) for the year 2019, issued by the late His Highness Sheikh Khalifa bin Zayed Al Nahyan, President of the UAE. The entity’s establishment aims to ensure a public health system that maintains the health of the population in the Emirate and guarantees workers’ safety through the promotion of public health and preventive health concepts.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

024493333

Email

info@adphc.gov.ae

ABU DHABI PORTS COMPANY

Abu Dhabi Ports, a part of AD Ports Group, oversees the ownership or operation of 10 strategically located ports and terminals in the UAE. Leveraging sea, air, road, and rail connectivity, each facility serves as a gateway to global markets. Providing multipurpose, end-to-end solutions, these ports enable partners and customers to optimize growth opportunities and establish themselves as truly global businesses.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer Care

8005749

Fax

0097126952111

ABU DHABI PORTS

Abu Dhabi Ports, a part of AD Ports Group, oversees the ownership or operation of 10 strategically located ports and terminals in the UAE. Leveraging sea, air, road, and rail connectivity, each facility serves as a gateway to global markets. Providing multipurpose, end-to-end solutions, these ports enable partners and customers to optimize growth opportunities and establish themselves as truly global businesses.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Fax

0097126952177

Email

customercare@adports.ae

Abu Dhabi Police

Abu Dhabi, a global leader in sustainable safety and security, focuses on key priorities including enhancing safety measures, road safety initiatives, promoting community happiness, and ensuring readiness and protection. The Emirate also encourages corporate entrepreneurship in safety and security sectors while emphasizing the optimal use of resources. These efforts underscore Abu Dhabi’s commitment to maintaining its prominent role in global safety and security.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

999

Abu Dhabi Pension Fund

Abu Dhabi Pension Fund (ADPF) is a public institution mandated by the Abu Dhabi Government to safeguard the future well-being of its citizens post-retirement. Playing a crucial role in realizing government aspirations, ADPF is dedicated to ensuring a comfortable life for citizens during their retirement years. The Fund’s mission is centered on securing the future for upcoming generations by collecting pension contributions and expertly managing an investment portfolio with the highest standards of governance and transparency.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

800555

Fax

0097124140414

Email

CustomerService@pension.gov.ae

Abu Dhabi National Oil Company (ADNOC)

ADNOC, founded in 1971, is a leading diversified energy group wholly owned by the Abu Dhabi Government. Across the energy value chain, our integrated businesses enable us to responsibly meet the demands of an ever-changing energy market. Already among the top tier of the lowest carbon intensity oil and gas producers globally, ADNOC is actively investing in cleaner energies for both today and tomorrow, reinforcing our position as a reliable and responsible global energy provider.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

8004455

Fax

0097126023389

Abu Dhabi National Exhibition Centre

ADNEC Group, a subsidiary of “ADQ,” plays a crucial role in advancing the business tourism sector in Abu Dhabi. It significantly contributes to the emirate’s aspirations of becoming a premier destination for business meetings and events, aligning with its long-term objectives of economic growth and diversification.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Email

customer.services@adnec.ae

Fax

0097124446135

Abu Dhabi Media Zone Authority (twofour54)

twofour54, named after the geographic coordinates of Abu Dhabi, emerged in 2008 and has firmly established its role as a crucial component of Abu Dhabi’s ever-evolving creative and media ecosystem. Serving as a catalyst for creative industries, twofour54 is dedicated to fostering connectivity, growth, and success within its vibrant ecosystem. The organization achieves this by crafting specialized destinations designed to house and cater to diverse creative communities.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

0097124012454

Fax

0097124012345

Email

info@twofour54.com

ABU DHABI MEDIA COMPANY - ADMC

Abu Dhabi Media Network (ADMN), established in 1969 in accordance with the vision of the UAE’s Founding Father, His Highness Sheikh Zayed bin Sultan Al Nahyan, stands as the leading public service broadcaster and media company in the UAE. ADMN focuses on developing, producing, and distributing unique premium content across news, entertainment, sports, and culture to a diverse audience throughout the Arab World. Over the years, ADMN has grown into one of the largest media companies in the Middle East and GCC regions, playing a significant role in fulfilling and promoting the key pillars of the UAE.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

0097124144000

Fax

0097124144001

Email

communications@admedia.ae

Abu Dhabi Judicial Department (ADJD)

With a vision to elevate public services across all sectors, the government of the Emirate of Abu Dhabi demonstrated eagerness to operate within a coherent framework. This initiative was part of a comprehensive plan to restructure the emirate’s government, with its initial features emerging in 2006. The objective was to propel Abu Dhabi into a new era of development, realizing the ambitious vision of the emirate to gradually assume its natural position on the world stage and establish itself among the top five governments globally.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

+97126512222

Fax

0097124443435

Email

info@adjd.gov.ae

Abu Dhabi Housing Authority

Abu Dhabi Housing Authority (ADHA), established in October 2012 under Decree Number 4 by the late Sheikh Khalifa Bin Zayed Al Nahyan, plays a pivotal role in addressing the housing needs of the citizens of the Emirate of Abu Dhabi. Tasked with the formulation of rules and legislations, ADHA focuses on the development and implementation of housing programs. Additionally, it actively manages a central database of citizens, while also identifying tools and frameworks to engage the private sector, aligning with ADHA’s vision and aspirations.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Email

info@adha.ae

Abu Dhabi Health Services Company - Seha

Established by Emiri Decree No. 10 of 2007, the Abu Dhabi Healthcare Company (SEHA) stands as the largest and most extensive healthcare network in the UAE. With a community comprising over 14,000 dedicated employees, SEHA operates 14 hospitals and over 70 primary healthcare and ambulatory care clinics, extending its services from the capital city to the interior regions of the country. As an integrated and patient-centric healthcare entity, SEHA is committed to delivering world-class services and sub-specialties through a team of highly specialized healthcare professionals.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

0097126327600

Fax

0097124102302

Abu Dhabi Future Energy Company

Masdar, a rapidly expanding renewable energy company and a prominent leader in green hydrogen, is propelling the UAE to the forefront of the global energy transition. Renowned for its pioneering role in advancing the clean energy sector, Masdar is a vital catalyst in realizing the UAE’s vision as a worldwide leader in sustainability and climate action. 

Harnessing the collective expertise of the UAE’s three energy champions – Mubadala, ADNOC, and TAQA

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

0097126533333

Fax

0097126536002

ABU DHABI FUND FOR DEVELOPMENT

Founded on July 15, 1971, the Abu Dhabi Fund for Development (ADFD) operates as an independent national entity under the auspices of the Abu Dhabi government.

ADFD is committed to facilitating sustainable socio-economic growth in developing countries by providing financial assistance in the form of concessional loans, overseeing government grants, and managing equities. Additionally, ADFD actively pursues investments to stimulate the involvement of the private sector in recipient countries, playing a crucial role in expediting the economic development process.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Phone

+97126677100

Fax

+97126677070

Abu Dhabi Early Childhood Authority

The Abu Dhabi Early Childhood Authority is dedicated to fostering child development and well-being through four essential sectors: Health and Nutrition, Child Protection, Family Support, and Education and Early Care, spanning from the initial stages of pregnancy to the age of eight.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Email

info@eca.gov.ae

ABU DHABI DISTRIBUTION COMPANY

Abu Dhabi Distribution Company (ADDC) strategically manages, operates, and oversees the maintenance of distribution network assets in Abu Dhabi’s central and Al Dhafra regions. With a focus on technical proficiency and customer-centric solutions, ADDC actively engages with water and electricity consumers, ensuring optimal service delivery and adherence to industry best practices.

ADDC is a subsidiary of Abu Dhabi National Energy Company (TAQA).

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

8002332

Fax

0097126426033

Email

contactcentre@addc.ae

Abu Dhabi Digital Authority

ADDA leads Abu Dhabi’s digital transformation, collaborating with government partners to enhance services and foster opportunities for personal and business growth. Its objective is to establish an efficient, user-friendly digital government that is proactive, personalized, collaborative, and secure.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

0097126717000

Fax

0097126717333

Email

info@adda.gov.ae

Abu Dhabi Chamber

The Abu Dhabi Chamber of Commerce and Industry was established in 1969 by an Emiri decree issued by the late Sheikh Zayed bin Sultan Al Nahyan, in his capacity as the Ruler of the Emirate of Abu Dhabi. The Chamber was born out of the need to forge a unified body to support, promote, enhance and protect the business interests of enterprises in the Emirate of Abu Dhabi.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Fax

0097126215867

Email

contact.us@adcci.gov.ae

Abu Dhabi Centre for Technical and Vocational Education and Training

ACTVET, or the Abu Dhabi Centre for Technical and Vocational Education and Training, was established under the guidance of His Highness Sheikh Mohamed bin Zayed Al Nahyan, who serves as the President of the UAE. ACTVET is dedicated to the development of effective policies and standards for the regulation of technical and vocational educational institutions in the Emirate of Abu Dhabi. Additionally, the Center is entrusted with the task of accrediting trainers and tutors who can meet the demands of the local UAE market. ACTVET’s core objective is to enhance training and educational opportunities for young Emirati nationals within the Emirate’s qualification framework.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Fax

0097126132111

Email

care@actvet.ac.ae

Abu Dhabi Airports Company

As a public joint-stock company and a subsidiary of ADQ, one of the region’s largest holding companies, this entity was established in 2006 to lead the development of the Emirate’s aviation infrastructure. It plays a pivotal role in Abu Dhabi’s Economic Vision by overseeing the operations of five key airports in the Emirate of Abu Dhabi and their associated companies.

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Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

+97125055000

Fax

+97125758300

Abu Dhabi Agriculture And Food Safety Authority

Abu Dhabi Agriculture & Food Safety Authority is the local authority in charge of agriculture, food safety, food security and biosecurity in the Emirate of Abu Dhabi. It aims to develop a sustainable agriculture and food sector and protect the health of animals and plants to enhance the biosecurity and achieve food security. In addition, the authority is responsible for preparing plans, programs, and activities in the field of agriculture, food safety and food security.
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Working hours

Monday-Thursday : 07:30-15:30
Friday : 07:30-12:00

Customer care

800555

Fax

+97125887777

Email

inquiries@adfca.gov.abudhabi

Abu Dhabi Accountability Authority (ADAA)

The Abu Dhabi Accountability Authority (ADAA) is the ultimate authority responsible for promoting the noble principles of accountability, transparency and integrity across all Abu Dhabi government entities, and institutions, whether local or international, in which the Abu Dhabi government has a vested interest of over 25%.

Visit Website
Working hours
Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00
Customer care
+97126392200
Fax
0097126334122