permits

How National Tracking System will help in smooth operation?

National Tracking System

 

The Federal Authority for Identity, Citizenship, Customs, and Ports Security underscores that the National Tracking System Trucks and Shipments encompasses the monitoring of all transportation modes involved in the regional movement of goods within the country. It seeks to bolster oversight and control over the transportation process, ensuring that trucks and shipments operate within the established parameters of the State, thereby promoting both efficiency and safety.

 

The initiative of electronic tracking system for trucks and shipments represents one of the latest projects aimed at enhancing logistical efficiency. This electronic system involves the installation of tracking devices on means of transport, specifically trucks transporting goods. The tracking process commences at the first port of entry and continues until the final destination within the country. Operations rooms equipped with advanced technology enable real-time monitoring of these trucks through satellite connectivity or the continuous communication network. This system operates around the clock, facilitating immediate and direct surveillance, with the issuance of detailed follow-up reports on the movement and progress of these tracked vehicles.

 

The objective of the project is to enhance the security measures within customs by monitoring the transportation of shipments categorized as dangerous, sensitive, and high-risk, with temporary suspension conditions for customs duties. This is achieved through electronic integration, establishing a connection with relevant authorities at the port to guarantee the secure and successful delivery of these shipments to their final destinations.

 

Advantages of Implementing a National Tracking System with GPS Devices for In-State Trucking and Shipments

 

 

Implementing a National Tracking System for trucks and shipments within a state offers various advantages in Permits, contributing to improved logistics, security, and regulatory compliance. Here are some key benefits:

 

Enhanced Security:

Provides increased security for shipments by monitoring the movement of trucks, especially those carrying sensitive or high-value goods, reducing the risk of theft and unauthorized access.

 

Real-time Visibility:

Enables real-time tracking system and visibility into the location and status of trucks and shipments, allowing for efficient monitoring throughout the transportation process.

 

Regulatory Compliance:

Facilitates adherence to regulatory requirements and standards related to the movement of goods within the state, ensuring that shipments comply with customs, tax, and safety regulations.

 

Timely Deliveries:

Ensures timely deliveries of goods by monitoring and managing the movement of trucks, allowing for adjustments in routes and schedules to meet delivery deadlines.

 

Prevention of Illicit Activities:

Aids in preventing illicit activities, such as smuggling or unauthorized transportation, through continuous monitoring and immediate response to suspicious activities.

 

Accurate Reporting:

Generates accurate and detailed reports on the movement of trucks and shipments, providing valuable data for regulatory reporting, audits, and decision-making.

 

Optimized Traffic Flow:

Contributes to the optimization of traffic flow by providing insights into the movement of trucks, allowing for better traffic management and reduced congestion on roadways.

 

Khalifa Fund For Enterprise Development - Abu Dhabi

The Khalifa Fund, established in June 2007 by virtue of Law 14 of 2005, operates as an independent, not-for-profit Small and Medium Enterprises (SMEs) socio-economic development agency under the Government of Abu Dhabi. Its primary objective is to foster the growth of local enterprises in Abu Dhabi by promoting and enhancing the culture of investment among UAE nationals. Additionally, the Fund aims to support and develop small to medium-sized investments within the Emirate.

Working hours

Monday-Thursday: 08:00-16:00
Friday: 08:00-12:30

Call Center

600-500-506

Khalifa Bin Zayed Al Nahyan Foundation

The Khalifa Bin Zayed Al Nahyan Foundation, established by Law No. 20 in July 2007, issued by His Highness Sheikh Khalifa Bin Zayed Al Nahyan, President of the United Arab Emirates, envisions “Pioneering Initiatives for Welfare.” Its strategies primarily revolve around health and education on domestic, regional, and global scales. The Foundation’s educational strategy includes supporting vocational educational projects in regional countries, addressing health needs such as malnutrition, child protection, and providing safe water on a global level.

Fax

+97128855588

Telephone

+97128855555

Email

info@khalifafoundation.ae

Integrated Transport Centre (ITC) - Abu Dhabi Mobility

INTEGRATED TRANSPORT CENTRE (ITC), now known as Abu Dhabi Mobility (AD Mobility), ushers in a new era in transportation, becoming a dynamic force shaping the future of movement. This strategic transformation encompasses comprehensive oversight of land transport, aviation, and maritime activities, along with driver and vehicle licensing services. It underscores the government’s commitment to establishing a smart, sustainable, and safe mobility ecosystem.

Contact

800850

Khalifa Economic Zones Abu Dhabi (KEZAD Group)

KEZAD Group, the UAE’s largest provider and operator of fully integrated economic cities, free zones, value-added business services, and staff accommodation, along with industrial real estate solutions. Its 12 economic zones, strategically located in Abu Dhabi, Al Ain, and the Al Dhafra Region, offer an ecosystem featuring world-class transportation infrastructure with multimodal connectivity by road, ports, air, and national rail networks. Additionally, they provide benefits such as 100% foreign ownership, 100% repatriation of capital and profit, potential for duty-free trade within the region, and advanced technology platforms integrating port community systems with the economic zones.

Telephone

800 10 20 30

Email

customerservice@kezadgroup.com

Higher Colleges Of Technology

Higher Colleges of Technology (HCT), founded in 1988, is the UAE’s largest applied higher educational institution. It holds the distinction of being the nation’s first approved university economic free zone, empowering it to graduate companies in alignment with the directives of the UAE’s wise leadership.

Working hours

Monday-Thursday: 08:00-16:00
Friday: 08:00-12:30

Customer care

80069428

Email

communication@hct.ac.ae

General Pension and Social Security Authority

The General Pension and Social Security Authority (GPSSA) was established in accordance with Federal Law No. 6 of 1999 to administer pension and retirement benefits for Emiratis employed in the UAE. Additionally, under the Insurance Protection Extension System, the law extends coverage to Emiratis working in any of the Gulf Cooperation Council (GCC) countries.

Working hours

Monday-Friday: 09:00-14:30

Call Center

80010

Email

info@gpssa.gov.ae

General Civil Aviation Authority

The General Civil Aviation Authority (GCAA) was established in 1996 by Federal Cabinet Decree (Law 4) with the mandate to regulate civil aviation and provide designated aviation services while prioritizing safety and security to fortify the aviation industry within the UAE and its upper space. Since its inception, the Authority has made significant strides and embarked on bold initiatives to enhance services for its civil aviation clients and stakeholders. 

Working hours

Monday-Thursday: 07:30-16:00
Friday: 07:30-12:30

Call

8004466

Email

Customercare@gcaa.gov.ae

General Authority of Islamic Affairs and Endowments

The General Authority of Islamic Affairs and Endowments (GAIAE) was founded by Law No. 34 of 2006, issued on October 9, 2006 (17th of Ramadan, 1427), by the late H.H. Sheikh Khalifa bin Zayed Al Nahyan. GAIAE operates as an independent legal authority reporting directly to the Cabinet. It is mandated to oversee Islamic affairs and manage endowments in the UAE. Periodic reports on GAIAE’s performance, activities, and goal implementation are submitted to the Cabinet.

Working hours

Monday-Thursday: 07:00-15:00
Friday: 07:00-11:30

Toll Free Call

800 AWQAF (29723)

Emai

info@awqaf.gov.ae

General Authority of Sports

The General Authority for Sports, in accordance with Decree-Law No. (7) of 2008 and its subsequent amendments by Federal Decree Law No. (15) of 2017, is the principal government body entrusted with overseeing the sports sector in the UAE.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Call Center

80019

Email

info@gas.gov.ae

Federal Geographic Information Centre

The Federal Geographic Information Center (FGIC) was established under United Arab Emirates Federal Law No. (5) of 2019 and serves as the official reference for organizing and governing the National Spatial Data Infrastructure (NSDI) sector in the UAE. Its primary functions include implementing strategic plans, frameworks, policies, and standards for managing, unifying, disseminating, and safeguarding the confidentiality and origin of geospatial information. FGIC collaborates with stakeholders within the UAE and internationally to fulfill its mandates.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Contact

023336000

Email

info@fgic.gov.ae

Federal Authority for Nuclear Regulation

In September 2009, FANR was created to oversee the nuclear sector in the UAE. This was in line with Federal Law by Decree No 6 of 2009, Concerning the Peaceful Uses of Nuclear Energy, issued by UAE President H.H. Sheikh Khalifa bin Zayed Al Nahyan. FANR’s main role is to ensure safety, security, and protection of the environment in the UAE’s nuclear activities. It achieves this by implementing regulatory programs in safety, security, radiation protection, and safeguards. FANR’s licensing and inspection processes adhere to the highest international standards to safeguard the public, workers, and the environment.

Working hours

Monday-Thursday: 07:00-15:00
Friday: 07:30-12:00

Telephone

+971 2 6516 666

Email

info@fanr.gov.ae

Federal Authority for Identity, Citizenship, Customs and Port Security

The Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) started on September 29, 2004, as the “Emirates Identity Authority” under Federal Law No. (2) for the year 2004. Its main job was to set up the “Population Register and Emirates Identity Card Program”. This program collected personal information from everyone in the country and stored it electronically. It also issued the Emirates ID Card to each person. This card has a unique ID number and stores data on a chip. It can be used in all places.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Call Centre

600522222

Email

contactus@icp.gov.ae

Federal Authority for Government Human Resources

The Federal Authority for Government Human Resources (FAHR) in the UAE is dedicated to advancing human resources in the government sector. It achieves this by embracing modern concepts and adopting international standards in human resources management. Through these efforts, FAHR aims to enhance the capabilities and effectiveness of the government workforce to better serve the nation and its people.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

600525524

Email

info@fahr.gov.ae

Family Development Foundation (FDF)

The Family Development Foundation (FDF) focuses on strengthening families and communities. Its goal is to ensure that families are happy and societies function well. This is achieved by finding ways to improve the lives of everyone involved. Efficiency in teamwork is emphasized to bring about positive changes. With the support of all involved, the Foundation aims to provide families and communities with the resources they need to thrive.

Working hours

Monday-Thursday: 08:00-15:00
Friday: 08:00-12:00

Call Centre

+971 2 4476900

Email

info@fdf.gov.ae

Family Care Authority

Family Care Authority (FCA) was established as an independent entity with full legal autonomy under a decree issued by the late Sheikh Khalifa bin Zayed Al Nahyan. Affiliated with the Department of Community Development (DCD), FCA is tasked with advancing the quality of life for families in Abu Dhabi.

Working hours

Monday-Thursday: 08:00-15:00
Friday: 08:00-11:30

Phone

+97124035555

Email

info@adfca.gov.ae

Executive Affairs Authority - Abu Dhabi

The Executive Affairs Authority (EAA) is a specialized government agency tasked with offering strategic policy counsel to His Highness Sheikh Mohamed bin Zayed Al Nahyan, President of the United Arab Emirates. Through comprehensive analysis and advice, EAA ensures greater coordination in policy development and implementation across government portfolios, both in the Emirate of Abu Dhabi and the UAE as a whole.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Tel

+971 2 499 1999

Email

info@eaa.gov.ae

Environment Agency - Abu Dhabi (EAD)

The Environment Agency – Abu Dhabi (EAD) is dedicated to ensuring a sustainable, well-protected, and healthy environment that enhances the quality of life. To achieve this, EAD’s mission is to protect the environment and promote sustainability through innovative environmental management, impactful policies, and collaborative efforts with partners and the broader community.

Working hours

Sunday -Thursday: 07:30-15:30

Phone

+971 2 693 4444

Email

customerhappiness@ead.gov.ae

Emirates Skills

EmiratesSkills was established to promote Technical and Vocational Education and Training (TVET) and aid in achieving the UAE’s vision of a sustainable, knowledge-based economy. By offering practical experience, EmiratesSkills empowers national youth to develop and enhance their technical and vocational skills, thereby supporting the industrial growth of the UAE.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Telephone

+971 2 613 2000

Email

skills-info@emiratesskills.ae

Emirates Nuclear Energy Corporation

The Emirates Nuclear Energy Corporation (ENEC) was established by decree in December 2009 by His Highness Sheikh Khalifa bin Zayed Al Nahyan, President of the United Arab Emirates (UAE). Since its inception, ENEC has been working to deliver safe, clean, reliable, and efficient nuclear energy to the nation.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Telephone

+971 2 313 0555

Email

info@enec.gov.ae

Emirates Foundation - Abu Dhabi

Emirates Foundation, an initiative established by the Government of Abu Dhabi, is dedicated to unlocking the untapped potential within UAE communities. Guided by a vision of fostering a resilient and sustainable society that values independence, creativity, and collaboration, the foundation offers a range of programs aimed at raising awareness, empowering individuals to overcome challenges, and equipping them with essential skills for a brighter tomorrow. Through strategic collaborations and carefully crafted initiatives, Emirates Foundation is shaping the future by nurturing talent, fostering achievements, and leaving a lasting imprint that extends beyond borders.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

800-SHABAB(742222)

Email

information@emiratesfoundation.ae

Department of Municipalities and Transport (DMT) - Abu Dhabi

DMT focuses on finding the most effective means of providing essential, modern, responsive, and comprehensive municipal services across three regional municipalities. Additionally, it supports Abu Dhabi’s global position as a leader in innovation-led urban planning and transportation. This commitment is in line with the Abu Dhabi government’s dedication to maintaining the highest standards for the benefit of all citizens and residents of the emirate.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

800555

0097126334122

Department of Health - Abu Dhabi

The Department of Health – Abu Dhabi (DoH), as the regulative body of the Healthcare Sector in the Emirate of Abu Dhabi, ensures excellence in healthcare for the community by monitoring the health status of the population.

DoH plays a crucial role in defining the strategy for the health system, as well as monitoring and analyzing the health status of the population and the performance of the healthcare system. Through these efforts, DoH strives to ensure that the healthcare needs of the community are met effectively and that the health system operates at the highest standards of quality and efficiency.

Working hours

Monday-Thursday: 07:00-15:00
Friday: 07:00-11:30

Customer care

800555

Department of Finance - Abu Dhabi

The Department of Finance (DoF), established in 1962 with the objective of strengthening the financial sustainability of the Emirate, is responsible for the development and execution of the Abu Dhabi government’s annual budget. It also oversees government returns, expenditures, funding, and liquidity. DoF fulfills these responsibilities by working closely in partnership with the relevant local government entities and the Abu Dhabi Executive Council.

Working hours

07:00 - 16:00

Telephone

+971 2 8101000​

Email

mail@addof.gov.ae

Department of Energy - Abu Dhabi

Established in accordance with Law No. 11 of 2018, the Abu Dhabi Department of Energy is committed to driving the emirate’s energy transition efforts. With a clear focus on creating a sector that promotes economic growth, social development, and environmental sustainability, the department plays a pivotal role in shaping the future of energy in Abu Dhabi.

Tasked with developing strategic initiatives, the Department of Energy aims to diversify and secure energy sources to ensure economic, environmental, and social sustainability.

Working hours

Monday-Thursday: 07:00-15:00
Friday: 07:00-11:30

Customer care

800555

Email

info@doe.gov.ae

Department of Education and Knowledge - Abu Dhabi.

The Abu Dhabi Department of Education and Knowledge (ADEK) serves as the Education Sector regulator across the Emirate of Abu Dhabi. Its mandate encompasses overseeing and providing services throughout a learner’s journey, starting from early education and extending to university and beyond.

ADEK is committed to championing inclusivity for People of Determination within the mainstream schooling system. It achieves this by providing specialized schools and implementing initiatives that ensure equitable access to quality education for all individuals, regardless of their abilities or backgrounds.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

800555

Email

contact@tamm.abudhabi

Department of Economic Development -Abu Dhabi

Established according to Law No. (7) of 2018, the Abu Dhabi Department of Economic Development (ADDED) is responsible for regulating the business sector in the emirate of Abu Dhabi. It takes the lead in driving economic initiatives aimed at achieving a knowledge-based, diversified, and sustainable economy.

ADDED’s role extends to proposing policies and best practices derived from the latest research and statistics gathered from local, regional, and global indicators. By leveraging this data-driven approach, ADDED aims to stimulate growth and diversity across various sectors of the economy.

Working hours

Monday-Thursday: 08:00-15:00
Friday: 08:0012:00

Customer care

800555

Email

contact@tamm.abudhabi

Department of Culture and Tourism- Abu Dhabi

Department of Culture and Tourism – Abu Dhabi plays a pivotal role in driving the sustainable growth of Abu Dhabi’s culture and tourism sectors. By fueling economic progress and contributing to the realization of the UAE capital’s broader global ambitions, it aims to shape a future that honors the Emirate’s rich heritage, language, and landscape.

The vision is deeply rooted in preserving and promoting Abu Dhabi’s unique identity, characterized by its heritage, innovation, and authentic experiences. Efforts are directed towards elevating Abu Dhabi’s stature as a beacon of authenticity and innovation, exemplified by its vibrant traditions of hospitality, trailblazing endeavors, and forward-thinking initiatives.

Working hours

Monday-Thursday: 08:00-16:00
Friday: 8:00 -12:30

Customer care

800555

Contact

+ 971 2 444 0444

Email

info@dctabudhabi.ae

Department of Community Development-Abu Dhabi

As the custodian of Abu Dhabi’s social sector agenda, there is a concerted effort to elevate the quality of services in the sector, foster an inclusive and cohesive society in the Emirate, and provide opportunities and services for all individuals in Abu Dhabi to grow economically and socially. The objective is to build integrated communities and ensure a decent standard of living for all members of the community.

Community development is recognized as a shared responsibility within society. The Department of Community Development plays a central role in organizing and coordinating the contributions made by individuals, governmental entities, NGOs, and private corporations towards this goal.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 8 : 00 -11 : 30

Email

info@dcd.abudhabi.ae

Critical Infrastructure and Coastal Protection Authority - Abu Dhabi

At the close of 2022, His Highness Sheikh Mohamed bin Zayed Al Nahyan, President of the United Arab Emirates and Supreme Commander of the Armed Forces, issued Federal Law Decree No. (59) to establish a distinguished security command named the “National Guard.” This command is directly affiliated with the Supreme Commander of the Armed Forces and falls under the organizational oversight of the Chief of Staff of the Armed Forces.

Operating in close coordination with the Ministry of Interior and the National Emergency Crisis and Disaster Management Authority, the National Guard is poised to enhance the security framework in the United Arab Emirates.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

0097126555555

Fax

0097126550100

Central Bank of the U.A.E.

The Central Bank of the UAE (CBUAE) serves as the supervisory and regulatory authority for the banking and insurance sector. It is dedicated to promoting financial and monetary stability, enhancing the efficiency and resilience of the financial system, and safeguarding consumers through effective supervision. These efforts are aimed at supporting economic growth for the benefit of the UAE and its people.

Working hours

Monday-Thursday: 07:30-14:30
Friday: 07:30-14:30

Customer care

+971 2 691 5555

Fax

0097125572111

Email

contactus@cbuae.gov.ae

Al Ain Distribution Company

Al Ain Distribution Company (AADC) is a public joint stock company registered and incorporated in the United Arab Emirates under Law No. 2 of 1998 on January 1, 1999, with its headquarters located in Al Ain. AADC holds the exclusive responsibility for distributing and supplying water and electricity in the Eastern Region of the Emirate of Abu Dhabi, which encompasses Al Ain city and its surrounding rural areas. This encompasses the ownership, operation, and maintenance of water and electricity distribution network assets, as well as meter reading and services related to the supply of water and electricity.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

8009008

Fax

0097137629949

Tadweer

Tadweer (Abu Dhabi Waste Management Company) has unveiled its new name and brand identity, marking a significant milestone since becoming part of ADQ’s Energy & Utilities portfolio. With a renewed focus on waste as a valuable resource, Tadweer is committed to pioneering advanced technologies, embracing diverse perspectives, and fostering strategic partnerships. The organization is dedicated to supporting the UAE’s sustainability objectives, including the ambitious goal of diverting 80% of Abu Dhabi’s waste away from landfill by 2030. 

Customer care

800 555

Email

info@tadweer.ae

Abu Dhabi Sports Council

ADSC, aligned with the emirate’s leadership vision, is focused on developing sport and youth activities. The Council spearheads an effective, emirate-wide sports calendar, stimulating a passion for quality sports among all Abu Dhabi residents. Moreover, ADSC aims to assist talented individuals in achieving their sporting potential. Recognizing the positive impact of global and community sporting events, ADSC prioritizes encouraging participation in sports activities across all segments and groups of society.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Abu Dhabi Sustainable Water Solutions

SWS Holding, a prominent company within the sustainable water solutions sector, is dedicated to transforming one of our most precious natural resources. By leveraging innovative technologies, SWS Holding aims to contribute to sustainable economic development and enhance overall quality of life. Operating under ADQ, one of the region’s largest holding companies boasting a diverse portfolio of major enterprises, SWS Holding is committed to delivering world-class solutions tailored to meet the needs of industries and communities alike.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

0097126943333

Fax

0097126943773

Abu Dhabi Securities Exchange

Abu Dhabi Securities Exchange (ADX) was established on November 15, 2000, under Local Law No. (3) Of 2000. This law grants the market autonomous status, along with independent finance and management. Additionally, it empowers ADX with supervisory and executive authority to carry out its functions. On March 17, 2020, ADX transitioned from a “Public Entity” to a “Public Joint Stock Company PJSC” following Law No. (8) of 2020. ADX operates under ADQ, one of the region’s largest holding companies with a diverse portfolio spanning key sectors of Abu Dhabi’s economy.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

0097126277777

Fax

0097126128728

Abu Dhabi Quality and Conformity Council

Abu Dhabi Quality and Conformity Council (QCC) is an Abu Dhabi government entity established in accordance with Local Law No. (3) of 2009. Its primary objective is to enhance the quality of Abu Dhabi’s exports and locally traded products. QCC operates with a council comprising regulators and industry representatives, tasked with ensuring the provision of quality infrastructure aligned with global standards.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Email

info@qcc.abudhabi.ae

ABU DHABI PUBLIC HEALTH CENTRE

Abu Dhabi Public Health Centre (ADPHC) was established in 2019 under Law No. (14) for the year 2019, issued by the late His Highness Sheikh Khalifa bin Zayed Al Nahyan, President of the UAE. The entity’s establishment aims to ensure a public health system that maintains the health of the population in the Emirate and guarantees workers’ safety through the promotion of public health and preventive health concepts.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

024493333

Email

info@adphc.gov.ae

ABU DHABI PORTS COMPANY

Abu Dhabi Ports, a part of AD Ports Group, oversees the ownership or operation of 10 strategically located ports and terminals in the UAE. Leveraging sea, air, road, and rail connectivity, each facility serves as a gateway to global markets. Providing multipurpose, end-to-end solutions, these ports enable partners and customers to optimize growth opportunities and establish themselves as truly global businesses.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer Care

8005749

Fax

0097126952111

ABU DHABI PORTS

Abu Dhabi Ports, a part of AD Ports Group, oversees the ownership or operation of 10 strategically located ports and terminals in the UAE. Leveraging sea, air, road, and rail connectivity, each facility serves as a gateway to global markets. Providing multipurpose, end-to-end solutions, these ports enable partners and customers to optimize growth opportunities and establish themselves as truly global businesses.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Fax

0097126952177

Email

customercare@adports.ae

Abu Dhabi Police

Abu Dhabi, a global leader in sustainable safety and security, focuses on key priorities including enhancing safety measures, road safety initiatives, promoting community happiness, and ensuring readiness and protection. The Emirate also encourages corporate entrepreneurship in safety and security sectors while emphasizing the optimal use of resources. These efforts underscore Abu Dhabi’s commitment to maintaining its prominent role in global safety and security.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

999

Abu Dhabi Pension Fund

Abu Dhabi Pension Fund (ADPF) is a public institution mandated by the Abu Dhabi Government to safeguard the future well-being of its citizens post-retirement. Playing a crucial role in realizing government aspirations, ADPF is dedicated to ensuring a comfortable life for citizens during their retirement years. The Fund’s mission is centered on securing the future for upcoming generations by collecting pension contributions and expertly managing an investment portfolio with the highest standards of governance and transparency.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

800555

Fax

0097124140414

Email

CustomerService@pension.gov.ae

Abu Dhabi National Oil Company (ADNOC)

ADNOC, founded in 1971, is a leading diversified energy group wholly owned by the Abu Dhabi Government. Across the energy value chain, our integrated businesses enable us to responsibly meet the demands of an ever-changing energy market. Already among the top tier of the lowest carbon intensity oil and gas producers globally, ADNOC is actively investing in cleaner energies for both today and tomorrow, reinforcing our position as a reliable and responsible global energy provider.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

8004455

Fax

0097126023389

Abu Dhabi National Exhibition Centre

ADNEC Group, a subsidiary of “ADQ,” plays a crucial role in advancing the business tourism sector in Abu Dhabi. It significantly contributes to the emirate’s aspirations of becoming a premier destination for business meetings and events, aligning with its long-term objectives of economic growth and diversification.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Email

customer.services@adnec.ae

Fax

0097124446135

Abu Dhabi Media Zone Authority (twofour54)

twofour54, named after the geographic coordinates of Abu Dhabi, emerged in 2008 and has firmly established its role as a crucial component of Abu Dhabi’s ever-evolving creative and media ecosystem. Serving as a catalyst for creative industries, twofour54 is dedicated to fostering connectivity, growth, and success within its vibrant ecosystem. The organization achieves this by crafting specialized destinations designed to house and cater to diverse creative communities.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

0097124012454

Fax

0097124012345

Email

info@twofour54.com

ABU DHABI MEDIA COMPANY - ADMC

Abu Dhabi Media Network (ADMN), established in 1969 in accordance with the vision of the UAE’s Founding Father, His Highness Sheikh Zayed bin Sultan Al Nahyan, stands as the leading public service broadcaster and media company in the UAE. ADMN focuses on developing, producing, and distributing unique premium content across news, entertainment, sports, and culture to a diverse audience throughout the Arab World. Over the years, ADMN has grown into one of the largest media companies in the Middle East and GCC regions, playing a significant role in fulfilling and promoting the key pillars of the UAE.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

0097124144000

Fax

0097124144001

Email

communications@admedia.ae

Abu Dhabi Judicial Department (ADJD)

With a vision to elevate public services across all sectors, the government of the Emirate of Abu Dhabi demonstrated eagerness to operate within a coherent framework. This initiative was part of a comprehensive plan to restructure the emirate’s government, with its initial features emerging in 2006. The objective was to propel Abu Dhabi into a new era of development, realizing the ambitious vision of the emirate to gradually assume its natural position on the world stage and establish itself among the top five governments globally.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

+97126512222

Fax

0097124443435

Email

info@adjd.gov.ae

Abu Dhabi Housing Authority

Abu Dhabi Housing Authority (ADHA), established in October 2012 under Decree Number 4 by the late Sheikh Khalifa Bin Zayed Al Nahyan, plays a pivotal role in addressing the housing needs of the citizens of the Emirate of Abu Dhabi. Tasked with the formulation of rules and legislations, ADHA focuses on the development and implementation of housing programs. Additionally, it actively manages a central database of citizens, while also identifying tools and frameworks to engage the private sector, aligning with ADHA’s vision and aspirations.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Email

info@adha.ae

Abu Dhabi Health Services Company - Seha

Established by Emiri Decree No. 10 of 2007, the Abu Dhabi Healthcare Company (SEHA) stands as the largest and most extensive healthcare network in the UAE. With a community comprising over 14,000 dedicated employees, SEHA operates 14 hospitals and over 70 primary healthcare and ambulatory care clinics, extending its services from the capital city to the interior regions of the country. As an integrated and patient-centric healthcare entity, SEHA is committed to delivering world-class services and sub-specialties through a team of highly specialized healthcare professionals.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

0097126327600

Fax

0097124102302

Abu Dhabi Future Energy Company

Masdar, a rapidly expanding renewable energy company and a prominent leader in green hydrogen, is propelling the UAE to the forefront of the global energy transition. Renowned for its pioneering role in advancing the clean energy sector, Masdar is a vital catalyst in realizing the UAE’s vision as a worldwide leader in sustainability and climate action. 

Harnessing the collective expertise of the UAE’s three energy champions – Mubadala, ADNOC, and TAQA

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

0097126533333

Fax

0097126536002

ABU DHABI FUND FOR DEVELOPMENT

Founded on July 15, 1971, the Abu Dhabi Fund for Development (ADFD) operates as an independent national entity under the auspices of the Abu Dhabi government.

ADFD is committed to facilitating sustainable socio-economic growth in developing countries by providing financial assistance in the form of concessional loans, overseeing government grants, and managing equities. Additionally, ADFD actively pursues investments to stimulate the involvement of the private sector in recipient countries, playing a crucial role in expediting the economic development process.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Phone

+97126677100

Fax

+97126677070

Abu Dhabi Early Childhood Authority

The Abu Dhabi Early Childhood Authority is dedicated to fostering child development and well-being through four essential sectors: Health and Nutrition, Child Protection, Family Support, and Education and Early Care, spanning from the initial stages of pregnancy to the age of eight.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Email

info@eca.gov.ae

ABU DHABI DISTRIBUTION COMPANY

Abu Dhabi Distribution Company (ADDC) strategically manages, operates, and oversees the maintenance of distribution network assets in Abu Dhabi’s central and Al Dhafra regions. With a focus on technical proficiency and customer-centric solutions, ADDC actively engages with water and electricity consumers, ensuring optimal service delivery and adherence to industry best practices.

ADDC is a subsidiary of Abu Dhabi National Energy Company (TAQA).

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

8002332

Fax

0097126426033

Email

contactcentre@addc.ae

Abu Dhabi Digital Authority

ADDA leads Abu Dhabi’s digital transformation, collaborating with government partners to enhance services and foster opportunities for personal and business growth. Its objective is to establish an efficient, user-friendly digital government that is proactive, personalized, collaborative, and secure.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

0097126717000

Fax

0097126717333

Email

info@adda.gov.ae

Abu Dhabi Chamber

The Abu Dhabi Chamber of Commerce and Industry was established in 1969 by an Emiri decree issued by the late Sheikh Zayed bin Sultan Al Nahyan, in his capacity as the Ruler of the Emirate of Abu Dhabi. The Chamber was born out of the need to forge a unified body to support, promote, enhance and protect the business interests of enterprises in the Emirate of Abu Dhabi.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Fax

0097126215867

Email

contact.us@adcci.gov.ae

Abu Dhabi Centre for Technical and Vocational Education and Training

ACTVET, or the Abu Dhabi Centre for Technical and Vocational Education and Training, was established under the guidance of His Highness Sheikh Mohamed bin Zayed Al Nahyan, who serves as the President of the UAE. ACTVET is dedicated to the development of effective policies and standards for the regulation of technical and vocational educational institutions in the Emirate of Abu Dhabi. Additionally, the Center is entrusted with the task of accrediting trainers and tutors who can meet the demands of the local UAE market. ACTVET’s core objective is to enhance training and educational opportunities for young Emirati nationals within the Emirate’s qualification framework.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Fax

0097126132111

Email

care@actvet.ac.ae

Abu Dhabi Airports Company

As a public joint-stock company and a subsidiary of ADQ, one of the region’s largest holding companies, this entity was established in 2006 to lead the development of the Emirate’s aviation infrastructure. It plays a pivotal role in Abu Dhabi’s Economic Vision by overseeing the operations of five key airports in the Emirate of Abu Dhabi and their associated companies.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

+97125055000

Fax

+97125758300

Abu Dhabi Agriculture And Food Safety Authority

Abu Dhabi Agriculture & Food Safety Authority is the local authority in charge of agriculture, food safety, food security and biosecurity in the Emirate of Abu Dhabi. It aims to develop a sustainable agriculture and food sector and protect the health of animals and plants to enhance the biosecurity and achieve food security. In addition, the authority is responsible for preparing plans, programs, and activities in the field of agriculture, food safety and food security.

Working hours

Monday-Thursday : 07:30-15:30
Friday : 07:30-12:00

Customer care

800555

Fax

+97125887777

Email

inquiries@adfca.gov.abudhabi

Abu Dhabi Accountability Authority (ADAA)

The Abu Dhabi Accountability Authority (ADAA) is the ultimate authority responsible for promoting the noble principles of accountability, transparency and integrity across all Abu Dhabi government entities, and institutions, whether local or international, in which the Abu Dhabi government has a vested interest of over 25%.

Working hours

Monday-Thursday: 07:30-15:30
Friday: 07:30-12:00

Customer care

+97126392200

Fax

0097126334122