The Asateel platform, created by the Integrated Transport Centre (ITC) in Abu Dhabi, is designed to help transport companies follow regulations for a safe and secure transportation sector in the emirate. It acts as a registration platform for companies to sign up, and input details about their vehicles and drivers. Asateel also offers a system for managing fleets and allows companies to get permits from ITC for their operations in the regulated transport sector in Abu Dhabi. The platform makes it easy to track, monitor, and obtain necessary permits for various business activities.
The User Journey on the Asateel Platform Involves a Few Simple Steps:
1. Company Sign-up:
Companies start by signing up on the Asateel platform, providing basic information. Once registered, they gain access to the platform for various tracking and monitoring activities.
 2. Vehicle Registration:
After signing up, companies can add their vehicles to their profile. Installing a tracking device in the vehicles is also necessary for sending data to Asateel.
 3. Adding Drivers:
Companies can independently add drivers to their profile, a separate process from vehicle registration.
 4. Permit Request:
The final step is requesting the necessary permits from the Integrated Transport Centre (ITC) using their Asateel platform profile.
How to Apply for Permits on Asateel: Easy Steps
Workflow 1: Service Catalogue Application
- Log into Asateel using your credentials.
- Navigate to the “Service Catalogue” section.
- Locate the relevant permit section within the Service Catalogue.
- Click on the specified permit section to access the application form.
- Fill in the necessary details and information in the application form.
- Review the entered information to ensure accuracy.
- Submit the completed application form.
 Workflow 2: Permits Page Application
- Log into Asateel using your credentials.
- Access the “Permits” page from the main dashboard.
- On the “Permits” page, locate the option to apply for new permits.
- Click on the “+” icon or the designated button to add a new permit.
- Fill in the required details in the permit application form.
- Double-check the entered information for accuracy.
- Submit the completed permit application.
Additional Step for Permits Page:
- On the “Permits” page, users can also view all their existing permits.
Companies that have registered on Asateel can access a variety of services upon logging in, including:
Permits for Company Operations:
- Apply for a permit to engage in freight transport operations.
- Apply for a permit for passenger bus transport operations.
- Apply for a permit for bike transport operations.
- Apply for a permit for e-device transport operations.
 Vehicle Permits:
- Apply for a permit to operate freight transport vehicles.
- Apply for a permit to operate passenger buses.
Driver Permits:
- Apply for a permit for freight transport vehicle drivers.
- Apply for a permit for passenger bus drivers.
Support Services:
- Generate a help desk ticket to report issues or seek technical support within Asateel.
These services are designed to cater to the specific requirements of transport companies operating in the Emirate of Abu Dhabi.